Andover Railway Station

Facilities

Andover railway station is a large station on the Basingstoke - Salisbury Line in Andover, Hampshire. It is managed by South Western Railway.

Address

Andover station
Station Approach
Andover
Hampshire
SP10 3HW

Tickets

Ticket Office
Yes

On Platform 2, near to the ticket office

Monday To Friday: 06:00 - 19:00
Saturday: 06:50 - 17:40
Sunday: 08:15 - 16:45
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
Yes
Station Buffet
Yes
Toilets
Yes

The toilets are located on both platforms. A National key toilet is located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Service
Yes

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. After 17:00 boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Passenger Help Points
Yes

Customer Help points are located on every platform

Staff Assistance Available
Yes
Monday To Friday: 06:00 - 17:40
Saturday: 06:00 - 17:40
Sunday: 09:00 - 17:00
Induction Loop
Yes
Accessible Ticket Machines
Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

Step-free category B Station - Level access to Platform 2 (for trains towards Salisbury). Also short ramp at 1:7 gradient from lower car park level. Underpass with long and steep ramps at approx 1:8 gradient to Platform 1 (for trains towards London). 

A staff operated powered wheelchair is available for use at the station to assist passengers who have difficulty using the slopes. Please speak to a member of staff or contact our Assisted Travel team.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 132

Sheltered: yes

Location: Platform 2

Storage Types Available: Compound

Storage Type 1: Wheel Racks

Car Park
Yes

Weekend ticket available after 1200 Friday £7.90 Off Peak available after 1600 Monday to Friday 10 Electric Vehicle Charging Points will be available from 28 July.

Phone: 0345 6000 650

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Spaces: 495

Taxi Rank
Yes

Yes

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Southbound and Northbound buses will stop directly outside the main station exit.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Andover Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.