Ashford (Surrey) Railway Station

Facilities

Ashford (Surrey) railway station is a large station in Surrey. It is managed by South West Trains.

Address

Station Approach
Ashford
TW15 2QN

Tickets

Ticket Office
Yes

Near the station entrance and on platform 1

Monday To Friday: 06:25 - 13:25
Saturday: 08:00 - 14:00
Sunday: 08:55 - 16:25
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes

The waiting room is only opening during ticket office opening hours 

Trolleys
No
Station Buffet
No
Toilets
Yes

Toilets located in waiting room. They are onl available during ticket office opening hours 

Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
No
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Service
Yes

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage
Yes

Website: http://www.nationalrail.co.uk/

Lost Property
Yes

Website: http://www.nationalrail.co.uk/

Accessibility

Help Line
Yes
Monday To Friday: 06:00 - 22:00
Saturday: 06:00 - 22:00
Sunday: 06:00 - 22:00
Passenger Help Points
Yes

Customer Help points are located on every platform

Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
Yes

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
No

Platform 1 is accessed via side gate from Station Approach and platform 2 can be accessed by a side from the footpath leading from Church Road.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 24

Sheltered: no

Location: Car park

Storage Type: Stands

Car Park
Yes

Weekend Tickets available after 1045 Friday from the Ticket Office £5.00 Bank Holiday rate £4.50 Off Peak from 1045 Monday to Friday

Website: http://www.nationalrail.co.uk/

Name: Station Car Park

Spaces: 92

Taxi Rank
No
Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Woodthorpe Road London Transport bus stops

Cycle Hire
No
Port Link
No
Car Hire
No

Staines or Feltham

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