Birmingham Snow Hill Railway Station

Facilities

Birmingham Snow Hill railway station is a very large regional interchange station on the Birmingham Snow Hill - Stourbridge Junction Line in Ladywood, Birmingham. It is managed by West Midlands Trains.

Address

Birmingham Snow Hill station
Colmore Row
Birmingham
West Midlands
B3 2BJ

Tickets

Ticket Office
Yes
Monday Tuesday Wednesday Thursday: 06:00 - 21:00
Friday: 06:00 - 23:00
Saturday: 07:00 - 23:00
Sunday: 08:00 - 20:00
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Coffee kiosk Food outlet (Seating unavailable)

Toilets
Yes

The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.

**Birmingham Snow Hill is accredited by the Secure Station Scheme**

Left Luggage
Yes

Website: http://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 0248998

Website: http://www.nationalrail.co.uk/

If you need assistance from station staff, Please contact West Midlands Railway  Passenger Assist team on: 0800 0248998 We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available.

Passenger Help Points
Yes
Staff Assistance Available
Yes

If you need assistance from station staff, please contact our Passenger Assist team helpline on  0800 024 8997. We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available.

Induction Loop
Yes
Accessible Ticket Machines
Yes

A Ticket Vending Machine is available on the station concourse, by the Ticket Office.

Accessible Ticket Counter
Yes

None

Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

Lift access to all platforms. Step free route via Metro and Platform 3 via 2 short ramps and pedestrian level crossing. Escalator available to each island platform.

Ticket Gates
Yes
Impaired Mobility Set Down
Yes

At station front on Colmore Row.

Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
No
Car Park
Yes

Website: http://www.nationalrail.co.uk/

Monday Tuesday Wednesday Thursday Friday Saturday: 06:00 - 23:30
Sunday: 09:00 - 21:00
Monday To Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00

Name: Birmingham Snow Hill (Council Managed)

Operator: Local Council

Spaces: 800

Taxi Rank
Yes

BBs 0121 693 3333 TOA 0121 427 8888

Bus Services
Yes
Metro Link
Yes

The Midland Metro (tram) platform is adjacent to Station for services towards Wolverhampton. For details: www.travelmetro.co.uk

 

Airport Link
No
Rail Replacement Services
Yes

In the event of engineering the bus/coach will collect from: Bus Stop SH4, at the front of the station on Colmore Row.

Cycle Hire
No
Port Link
No
Car Hire
No

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