Broxbourne Railway Station

Facilities

Broxbourne railway station is a large station on the Bethnal Green - Stansted Airport Line in Hertfordshire. It is managed by Greater Anglia.

Address

Broxbourne station
Station Approach
Broxbourne
Essex
EN10 7AW

Tickets

Ticket Office
Yes
Monday To Friday: 06:15:00.000 - 20:15:00.000
Saturday: 07:15:00.000 - 18:45:00.000
Sunday: 08:15:00.000 - 17:45:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Greater Anglia

Smartcard Topup
No
Smartcard Notes
Yes

Tickets can be collected on Smartcard at this station

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes

On the over bridge

Trolleys
No
Station Buffet
Yes

Cold drinks vending machine Food vending machine

Toilets
Yes

Toilets including accessible (radar key) toilets are located on the over bridge and open during staffing hours.

Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes

Passport Photo Booth

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
Yes

Station staff can provide help and advice on ticket purchase, assistance to and from the platforms and boarding / alighting and with a ramp. Booking is recommended but turn up and go available.

Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

This station has step free access to all platforms via lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket Gates
Yes
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 52

Sheltered: yes

Location: Station forecourt and behind the station building

40 2-tier rack spaces and 20 other spaces

Storage Type: Wheel Racks

Car Park
Yes
Taxi Rank
Yes

Taxi rank at station front

Bus Services
Yes

Hertfordshire buses operate from outside the station. Broxbourne is a PlusBus location click here to see the PlusBus map

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Substitute bus services stop on the station forecourt

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Broxbourne Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.