Cardiff Queen Street Railway Station

Facilities

Cardiff Queen Street railway station is a large station in Adamsdown, Cardiff. It is managed by Arriva Trains Wales.

Address

Cardiff Queen Street station
Station Terrace
Cardiff
South Glamorgan
CF10 4EY

Tickets

Ticket Office
Yes

Near the main entrance

Monday To Friday: 07:00 - 20:00
Saturday: 08:00 - 21:00
Sunday: 10:00 - 17:30
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday Tuesday Wednesday Thursday Friday Saturday: 05:30 - 00:00
Sunday: 08:00 - 23:00

Seating area in the café on platforms 3/4. 

Trolleys
No
Station Buffet
Yes

Café on platforms 3/4 and cold drinks and confectionery vending machine on platform 3.

Toilets
Yes

Ladies, gents and accessible toilets on platform 4.

Accessible toilets also at foot of stairs to platform 5.   

Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Arrival Screens

Left Luggage
Yes

Website: http://www.arrivatrainswales.co.uk

Lost Property
Yes

Phone: 03333 211 202

Website: http://www.arrivatrainswales.co.uk/lostproperty

Accessibility

Help Line
Yes

0333 005 0501

Website: http://www.nationalrail.co.uk/

Passenger Help Points
No
Staff Assistance Available
Yes

Help provided by on train staff outside staffing hours.

Monday Tuesday Wednesday Thursday Friday Saturday: 05:30 - 23:59
Sunday: 08:00 - 23:00
Induction Loop
Yes
Accessible Ticket Machines
Yes

The ticket machines are near the main entrance and accept credit / debit cards and cash.

Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

Available during staffing hours

Step Free Access
Yes

Whole station

All platforms accessible by lift.

Ticket Gates
Yes
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 10

Sheltered: no

Location: to the right of the station front 

Storage Type: Stands

Car Park
No
Taxi Rank
No
Bus Services
Yes

Limited service from stop outside station Mondays to Fridays

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Use bus stops outside the station

Cycle Hire
No
Port Link
No
Car Hire
No

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