London Charing Cross railway station is a very large national hub station in Westminster City Council, London. It is managed by Network Rail.
The ticket office is situated on the concourseMonday To Friday: 04:30 - 01:05
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Applicable Operators: Southeastern, Southern
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
Located on the central passage in the main concourse.
Cards and Coins
Phone: 020 3468 4662
Yes, staff help is available from the Rail Information Point in the Main Concourse beside platform 5 and 6 or from any member of station staff. Mobility assistance can be arranged by contacting Southeastern on 0845 000222. It is preferred if this assistance is requested 24 hours in advance.
On the concourse in front of the ticket office.
All ticket counters are lowered in this station. The Rail Information point has a lowered counter too.
Located on the central passage in the main concourse. Radar key for accessible toilets
Yes, the station is all on one level and all platforms are reachable by disabled passengers.
Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
Yes, but not clearly identified as such. There is a large yellow Hatched box for loading and unloading that mobility passengers may use. It is unsupervised and there is no Help Point available. Help should be requested from the Rail Information Point in the main concourse, or from any member of station staff.
Location: Within car park and station forecourt
10 bike bars which can accommodate two bikes each
Storage Type: Stands
There is a taxi rank outside the front of the station that is open Monday-Sunday 24 hours.
Buses are available on the strand outside the station. All Transport for London buses are accessible by step free access.
More information about Transport for London buses can be found here
There are Santander hire cycles available near this station. See www.tfl.gov.uk for further details.
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