Conwy Railway Station

Facilities

Conwy railway station is a station on the Border (Saltney Junction) - Holyhead Line in Conwy. It is managed by Transport for Wales.

Address

Conwy station
Rosemary Lane
Conwy
Conwy
LL32 8LD

Tickets

Ticket Office
No
Pre-purchase Collection
No
Ticket Machine
No
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Transport for Wales

Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03333 211 202

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

03333 211202

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop
Yes
Accessible Ticket Machines
No
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

partialStation

Category B2.

Separate step-free access to each platform:

Platform 1 (to Chester) available from Market Place car park, itself accessible via roadway ramp from Rosemary Lane.

Step-free access to Platform 2 (to Holyhead) is possible via Twr Llewelyn off the Morfa Bach car park, which has a steep incline and uneven surface in places.

Step-free access between platforms is only possible by taking a 400m route via Twr Llewelyn to Morfa Bach car park, a subway and partially cobbled path onto Rose Hill Street.

Platform 2 is also accessible via a staircase adjacent to Rosemary Terrace on Rosemary Lane.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Sheltered: no

Car Park
Yes

Phone: 01492 574 000

Website: http://www.conwy.gov.uk

Operator: Conwy County Borough

Spaces: 25

Taxi Rank
No
Bus Services
Yes

Bus stops are next to the station.

Services run apx 06:00 to 23:00 on Mondays to Saturdays and 08:00 to 22:00 on Sundays.

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

The rail replacement bus stop is a local bus stop near the station.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Conwy Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.