Chepstow Railway Station

Facilities

Chepstow railway station is a small unstaffed station on the Border (Chepstow) - Severn Tunnel Junction Line in Chepstow, Monmouthshire. It is managed by Arriva Trains Wales.

Address

Chepstow station
Station Road
Chepstow
Monmouthshire
NP16 5PD

Tickets

Ticket Office
Yes
Monday Tuesday Wednesday Thursday: 06:00 - 15:30
Friday: 06:00 - 19:00
Saturday: 07:00 - 13:30
Pre-purchase Collection
Yes
Ticket Machine
No
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Arriva Trains Wales, CrossCountry

Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Café

Toilets
Yes
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Service
Yes

Contact our Customer Relations team directly on customer.relations@arrivatrainswales.co.uk.

Left Luggage
Yes

Website: http://www.arrivatrainswales.co.uk

Lost Property
Yes

Phone: 03333 211 202

Website: http://www.arrivatrainswales.co.uk/lostproperty

Accessibility

Help Line
Yes

0333 005 0501

Website: http://www.nationalrail.co.uk/

Passenger Help Points
Yes
Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
No
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
No

The west-bound platform (for services to Newport, Cardiff and West Wales) is only accessible via a step footbridge.

Nearest step-free access station is Lydney.

Please see the Lydney station page for more information.

Ticket Gates
No
Impaired Mobility Set Down
Yes

Set down and pick up outside the station entrance.

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
No
Car Park
Yes

Phone: 03333 211 202

Website: http://www.nationalrail.co.uk/

Name: Chepstow Station Car Park

Operator: Arriva Trains Wales

Spaces: 11

Taxi Rank
Yes

There is a taxi rank outside the front of the station. 

Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement services depart from the station entrance, unless otherwise stated on the station poster boards.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Chepstow Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.