Cradley Heath railway station is a small staffed station on the Birmingham Snow Hill - Stourbridge Junction Line in Cradley Heath and Old Hill, Sandwell Borough Council. It is managed by West Midlands Railway.
Cradley Heath station
A Ticket Vending Machine is located in the Booking Hall.Monday To Friday: 06:00 - 20:00
Cards and Coins
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Cradley Heath Station is accredited by the Secure Station Scheme**
0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
On both platforms
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998Monday To Friday: 06:00 - 20:00
An accessible ticket counter has now been installed at Cradley Heath.
Level access to Booking Hall and Birmingham platform. Also step-free side gate. Step free entrance to Kidderminster platform via ramp. Access between platforms from Birmingham side via footbridge with 28 steps up and 30 down. Alternative step-free route between platforms via pavement and level crossing with narrow pavement - 110m.
Storage Types Available: Stands
Storage Type 1: Lockers
Name: Station Car Park
Operator: Network West Midlands
Royal 01384 411777 Skyline 01384 633333
In the event of engineering the bus/coach will collect from: Picks up/sets down on Forge Lane, immediately in front of the station entrance.
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