Chappel & Wakes Colne Railway Station

Facilities

Chappel & Wakes Colne railway station is a station in Wakes Colne, Essex. It is managed by Greater Anglia.

Address

Chappel & Wakes Colne station
Station Road
Chappel
Essex
CO6 2DS

Tickets

Ticket Office
No
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Greater Anglia

Smartcard Topup
Yes

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Service
Yes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

Help points can be found at the following location(s):

Staff Assistance Available
Yes

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

partialStation

This station has step free access to the single platform for trains towards both Marks Tey and Sudbury. However, visitors to the Museum should be aware that there is no step free access between the operational platform and the museum. For access arrangements to the museum please contact them directly on 01206 242524.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 4

Sheltered: no

Location: There are two cycle stands on the single platform, beyond the steps to the footbridge and just next to the large, fixed sign that advises customers to 'alight here for the East Anglian Railway Museum'.

Storage Type: Stands

Car Park
No
Taxi Rank
No
Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement bus services pick up and drop off at the bus stop just outside the entrance to the station car park.

Cycle Hire
No
Port Link
No
Car Hire
No

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