Crystal Palace Railway Station

Facilities

Crystal Palace railway station is a medium sized station in Bromley Council, London. It is managed by London Overground.

Address

Crystal Palace station
Crystal Palace Station Road
Crystal Palace
Greater London
SE19 2AZ

Tickets

Ticket Office
Yes
Monday To Friday: 06:20:00.000 - 19:45:00.000
Saturday: 06:45:00.000 - 20:10:00.000
Sunday: 07:45:00.000 - 16:20:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
Yes
Oyster Topup
Yes
Oyster Validator
Yes
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: London Overground

Travelcard Zone
Yes

Zone 3/4

Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

In ticket hall and on platform 1

Toilets
Yes

Disabled toilet beyond gateline in ticket hall Other toilets on Platform 1

Baby Change Facilities
Yes

Female toilets

Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes

Passport Photo Booth

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

0343222123

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

0343 222 1234

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

Passenger Help Points
Yes
Staff Assistance Available
Yes

Customer service staff are available from start until end of service, 7 days a week

Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

Accessibility category A. This station has step-free access to all platforms

Ticket Gates
Yes
Impaired Mobility Set Down
Yes

In Car Park

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 20

Sheltered: yes

Location: Outside the station entrance

Storage Type: Stands

Car Park
Yes

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Spaces: 13

Taxi Rank
Yes

If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Use bus stop M in Anerley Hill for buses towards Beckenham Junction, East Croydon, Norwood Junction, Sutton and West Croydon

Use bus stop P in Anerley Hill for buses towards Balham, New Cross Gate, Tulse Hill and London Bridge

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Crystal Palace Railway Station at other websites

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