Derby Railway Station

Facilities

Derby railway station is a very large regional interchange station in Derby City. It is managed by East Midlands Railway.

Address

Derby station
Railway Terrace
Derby
Derbyshire
DE1 2RU

Tickets

Ticket Office
Yes

On the station concourse

Monday To Friday: 04:55:00.000 - 22:45:00.000
Saturday: 04:55:00.000 - 22:45:00.000
Sunday: 06:20:00.000 - 23:00:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: East Midlands Railway

Smartcard Topup
Yes
Smartcard Notes
Yes

You can load tickets onto your smartcard at this station.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday To Friday: 04:55:00.000 - 22:45:00.000
Saturday: 04:55:00.000 - 22:45:00.000
Sunday: 06:20:00.000 - 23:00:00.000

There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.

Trolleys
No
Station Buffet
Yes
Toilets
Yes

The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. Toilet opening times:

Weekdays (Mon - Fri) 04:55 : 22:45Saturday 04:55 : 22:45Sunday 06:20 : 23:00

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

08000 11 33 23

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

Customer Information Desk

Staff Assistance Available
No

Passenger Assistance meeting point is at the ticket gates.

Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only.

This station has tactile paving at the edges of all platforms and at the foot and top of stairwells.

Ticket Gates
Yes
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 204

Sheltered: yes

Location: Located in North Car Park

Storage Type: Wheel Racks

Car Park
Yes

Derby Zone 3, car parking is availableDaily - £11.50, Off Peak - £7.00Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230

Phone: 03457 125 678

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: East Midlands Railway

Spaces: 568

Taxi Rank
Yes

On station forecourt

Bus Services
Yes
Metro Link
No
Airport Link
Yes

KinchBus operate a daily, 24-hour, regular 'Skylink' service from Derby station direct to East Midlands Airport. For details: www.skylink.co.uk

Rail Replacement Services
Yes

From the rear of the station, at the Pride Park exit

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Derby Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.