Diss Railway Station

Facilities

Diss railway station is a large station on the Ipswich - Norwich Line in Diss, Norfolk. It is managed by Greater Anglia.

Address

Diss station
Station Road
Diss
Norfolk
IP22 4HN

Tickets

Ticket Office
Yes
Monday To Friday: 06:05 - 19:25
Saturday: 07:15 - 15:20
Sunday: 09:00 - 18:25
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Smartcard Topup
Yes
Smartcard Notes
Yes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Trolleys
No
Station Buffet
Yes

Coffee shop (0600-1400, Monday-Friday, 0800-1400 Saturday)

Vending machine

Toilets
Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes

Coins

WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Arrival Screens

Customer Service
Yes

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: http://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: http://www.nationalrail.co.uk/

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Passenger Help Points
Yes
Staff Assistance Available
Yes

Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

Monday To Friday: 05:00 - 21:30
Saturday: 05:00 - 21:30
Sunday: 07:00 - 22:15
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
No

There is step free access to each platform. 

Note that there is a stepped footbridge between the platforms.  There is a barrow crossing across the track which can only be used with staff assistance.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 36

Sheltered: yes

Location: On platform and on forecourt

Storage Types Available: Lockers

Storage Type 1: Stands

Car Park
Yes

Website: http://www.ncp.co.uk

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 326

Taxi Rank
No
Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Substitute bus services stop in station car park

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Diss Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.