Doncaster Railway Station

Facilities

Doncaster railway station is a station on the Doncaster - York Line in Town, Doncaster Borough Council. It is managed by LNER.

Address

Doncaster station
Station Court
Doncaster
South Yorkshire
DN1 1PE

Tickets

Ticket Office
Yes

Two machines on concourse and three machines inside travel centre.

Monday To Friday: 05:45:00.000 - 20:00:00.000
Saturday: 06:00:00.000 - 19:00:00.000
Sunday: 08:00:00.000 - 18:00:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: LNER

Smartcard Topup
Yes
Smartcard Notes
Yes

Collection is available for Smart tickets bought online.

Facilities

First Class Lounge
Yes
Monday To Friday: 06:00:00.000 - 20:45:00.000
Saturday: 06:00:00.000 - 20:45:00.000
Sunday: 08:00:00.000 - 20:45:00.000

Located

Platform 3A

Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges

Tickets Accepted 

  Restricted tickets

Facilities

Toilets, Newspapers.

Refreshments

Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits

Wi-Fi

Available

Showers

Not available

Seated Area
Yes
Waiting Room
Yes

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Platform 3 opening hours - 05:00 - 22:30

Platform 4 North Waiting Room opening hours -  05:00 - 01:30

Platform 4 South Waiting Room opening hours  - 05:00 - 22:30

Trolleys
Yes
Station Buffet
Yes

Various coffee shops and food outlets available for refreshments

Toilets
Yes

The toilets are adjacent to Platforms 3 and 4. The National key toilets are located on Platforms 3a and 8; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on Platforms 4 and 8. Toilet opening hours are at all times that the station is open.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes
WiFi
Yes

www.btwifi.com/find

Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes

Located on concourse

Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

This station has Secure Station Accreditation

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

03457 225 225 or 18001 03457 225 225 (Text relay service)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
No
Staff Assistance Available
Yes

When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse (or ticket office outside the times of 08:15 - 18:00). Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Monday To Friday: 05:15:00.000 - 01:30:00.000
Saturday: 05:15:00.000 - 01:15:00.000
Sunday: 07:30:00.000 - 01:30:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8.

Step Free Access
Yes

Whole station

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Doncaster has a RNIB Map for All located outside the main entrance adjacent to the taxi rank

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Ticket Gates
No
Impaired Mobility Set Down
Yes

station front

Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 62

Sheltered: yes

Location: Within car park

CCTV is via British Transport Police office.

Storage Type: Stands

Car Park
Yes
Taxi Rank
Yes

Doncaster is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is Doncaster Station Taxis 01302 368 636

Bus Services
Yes
Metro Link
No
Airport Link
Yes

Bus services to Robin Hood (Doncaster Sheffield) Airport from Doncaster Interchange (adjacent to rail station):

Daily, regular 'Airport Shuttle' bus service 707, operated by Wilfreda Beehive.

Daily, frequent bus route 91, operated by 'First'. www.firstgroup.com/ukbus.

Daily, regular bus route X19, operated by Stagecoach. www.stagecoachbus.com/about/yorkshire

Rail Replacement Services
Yes

Pick Up / Drop Off outside the front of the station and park in the station overflow car park.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Doncaster Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.