Elephant & Castle Railway Station

Facilities

Elephant & Castle railway station is a small staffed station in Southwark, London. It is managed by Thameslink.

Address

Elephant Road
Elephant Road
SE17 1LB

Tickets

Ticket Office
Yes

Ticket offices available at the Ticket Hall

Monday To Friday: 07:00 - 20:15
Weekend: Closed
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Smartcards Issued
No
Smartcard Validator
Yes
Travelcard Zone
Yes

Zone 1/2

Smartcard Topup
No
Smartcard Notes
Yes

Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes

Waiting room available on platforms 2,3 and 4

Trolleys
No
Station Buffet
Yes

Refreshments available on platform 4

Toilets
Yes
Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
No
Post Box
Yes

Post box located in shopping centre near station entrance

Tourist Information Office
No
Cash Machine
Yes

ATM located in ticket hall

Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Left Luggage
Yes

Website: http://www.nationalrail.co.uk/www.firstcapitalconnect.co.uk/lostproperty

Lost Property
No

Accessibility

Help Line
Yes

0800 058 2844

Website: http://www.nationalrail.co.uk/

Passenger Help Points
Yes

Available on all platforms

Staff Assistance Available
Yes

Please phone the Helpline on 0800 058 2844 to ensure arrangements are in place.

Monday To Friday: 05:45 - 23:15
Saturday: 05:45 - 23:15
Sunday: 09:00 - 21:00
Induction Loop
Yes
Accessible Ticket Machines
No
Accessible Ticket Counter
No
Train Access Ramp
No
NKS (RADAR) Toilets
No
Step Free Access
No

Steps to main entrance from street level and steps to all platforms

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 20

Sheltered: yes

Location: Indoor

Storage Type: Stands

Car Park
No
Taxi Rank
Yes

There is a rank located in Elephant Road.

Bus Services
Yes
Metro Link
Yes

Interchange with LUL Northern Line & Bakerloo Line

Airport Link
No
Rail Replacement Services
Yes

Please speak to station staff or use the help-point.

Cycle Hire
Yes

On Your Bike.Com
0.7 miles away from the station (14 minute walk)
52-54, Tooley Street, London, SE1 2SZ
Tel: 020 7378 6669
www.onyourbike.com
Velodro Bicycle Shop
0.4 miles away from the station (8 minute walk)
97 Tower Bridge Rd, London, London, SE1 4TW
Tel: 020 7407 4287
www.velodro.com/

Port Link
No
Car Hire
No
The nearest station(s) with more facilities are: London Blackfriars

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