Elephant & Castle Railway Station

Facilities

Elephant & Castle railway station is a small staffed station in Southwark, London. It is managed by Thameslink.

Address

Elephant & Castle station
Elephant Road
London
SE17 1LB

Tickets

Ticket Office
Yes
Monday To Friday: 07:00 - 20:15
Weekend: Closed
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Oyster Notes
Yes

You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.

Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Thameslink

Travelcard Zone
Yes

Zone 1/2

Smartcard Topup
No
Smartcard Notes
Yes

Smartcards cannot be purchased from this station. Please apply online at: www.thameslinkrailway.com/thekeysmartcard

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Refreshments available on platform 4

Toilets
Yes
Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
No
Post Box
Yes

Post box located in shopping centre near station entrance

Tourist Information Office
No
Cash Machine
Yes

ATM located in ticket hall

Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Left Luggage
Yes

Website: http://www.nationalrail.co.uk/www.firstcapitalconnect.co.uk/lostproperty

Lost Property
No

Accessibility

Help Line
Yes

Please contact the helpline by phone on 0800 058 2844 or by emailing assistedtravel@thameslinkrailway.com to ensure that arrangements are in place.

Website: http://www.nationalrail.co.uk/

Please contact the helpline by phone on 0800 058 2844 or by emailing assistedtravel@thameslinkrailway.com to ensure that arrangements are in place.

Passenger Help Points
Yes
Staff Assistance Available
Yes

Staffing hours are shown in the 'Staffing and General services' section, however staff may be involved in other activities during these hours so please do book assistance where possible.

Monday To Friday: 05:45 - 23:15
Saturday: 05:45 - 23:15
Sunday: 09:00 - 21:00
Induction Loop
Yes
Accessible Ticket Machines
No
Accessible Ticket Counter
No
Train Access Ramp
No
NKS (RADAR) Toilets
No
Step Free Access
No

Steps to main entrance from street level and steps to all platforms.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 20

Sheltered: yes

Location: Indoor

Storage Type: Stands

Car Park
No
Taxi Rank
Yes

YES

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Cycle Hire
No
Port Link
No
Car Hire
No
For information on other accessible stations please check www.thameslinkrailway.com/accesibility map

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