London Euston Railway Station

Facilities

London Euston railway station is a very large national hub station on the Euston - Rugby Line in Camden, London. It is managed by Network Rail.

Address

Euston Road
London
Greater London
NW1 2RT

Tickets

Ticket Office
Yes

The travel centre is on the left as you enter through the main entrance.

Advanced bookings are available:

Monday to Friday - 06:30 to 21:00
Saturday - 08:30 to 21:00
Sunday - 07:30 to 21:00

Monday To Friday: 06:00 - 00:00
Saturday: 06:00 - 23:00
Sunday: 07:00 - 00:00
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
Yes
Oyster Topup
Yes
Oyster Validator
Yes
Oyster Notes
Yes

Please visit the Transport for London Visitor Centre on the main concourse for a range of visitor information, tour and attraction tickets as well as Oyster and Transport Info. Oyster Cards can also be bought and topped up at the Underground station. Other Oyster transactions available from service ticket machines operated by London Midland.

Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: London Midland, London Overground

Travelcard Zone
Yes

Zone 1

Smartcard Topup
No

Facilities

First Class Lounge
Yes
Monday To Friday: 06:45 - 23:00
Saturday: 06:45 - 20:00
Sunday: 10:00 - 23:00

Located

Located on first floor, accessed via balcony

Step free to access 

Yes a platform lift for mobility impaired customers.

Refreshments

First Class customers can find a comfy seat and enjoy complimentary soft drinks, light snacks and newspapers. A full bar is available at both locations for the purchase of alcoholic drinks

Lounge Availability

You can enjoy the First Class Lounge up to two hours (see Note below) before your outward journey and for an hour after your inward journey on the travel date shown on your ticket.
Note - Access time before your outward journey is reduced to one hour at peak times (15:00-19:00 on Thursdays and Fridays) for First Advance ticket holders only

 

Tickets Accepted:

Virgin Business, First Open or Advance First tickets. Caledonian Sleeper First tickets. You can only enter the lounge on the travel date shown on your ticket.

 

Concessions for Standard Class sleeper customers

No

Seated Area
No
Waiting Room
Yes

Located by the entrance to platforms 16-18 

Trolleys
Yes
Station Buffet
Yes

Coffee shop Café Coffee kiosk Food vending machine Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)

Toilets
Yes

These are located by the entrance to platforms 1-3

There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Virgin Trains

Baby Change Facilities
Yes
Showers Available
Yes
Public Telephones
Yes

Cards and Coins

WiFi
No
Web Kiosk
No
Post Box
Yes

Located on the concourse opposite the escalators to the Underground

Tourist Information Office
Yes

Transport for London Visitor Centre I located on the main concourse. 

Cash Machine
Yes

Located outside the station Located on concourse Located outside main entrance

Bureau De Change
Yes
Retail Outlets
Yes

Shoe repairer Wide range of shops Pharmacy Off Licence Passport Photo Booth

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Arrival Screens

Customer Service
Yes
Monday-Sunday 07:00-23:00 

Available from the Customer Information Point in the centre of the concourse. Alternatively customers can seek information and assistance from the ticket office or the Mobility Assistance Reception.

Left Luggage
Yes

Phone: 020 3468 4670

Website: https://www.left-baggage.co.uk/index/locations

Lost Property
No

Accessibility

Help Line
No

Disabled assistance is available to and from platforms, the car park and the taxi rank & drop off area. You can request this from the Mobility Assistance Reception that can be found on the main concourse between Boots & the ticket office, from the Information Point in the centre of the Main Concourse or from any member of staff. It is preferred if assistance is booked 24 hours in advance using the following numbers of the train company you are travelling with:

Upon arrival customer may have to wait up to 5 minutes for assistance to arrive. We advise customer to wait on-board for staff. Customers waiting longer may wish to contact reception on 0207 922 6482.

Passenger Help Points
Yes

A dedicated Mobility Assistance Reception is located on the main concourse adjacent to the ticket office. There is also a Customer Information Point located in the centre of the concourse.

Monday-Saturday 07:00-23:00
Sunday 08:00-23:00

Staff Assistance Available
Yes

Help is available from the Information Point in the centre of the main concourse, ask a member of station staff or from the Mobility Assistance Reception (if closed please use number on the reception door door) or see any member of station staff. Mobility Assistance Reception is open 07:00-23:00 Monday to Saturday and 08:00-23:00 on Sunday 

Disabled assistance is available to and from platforms, the car park and the taxi rank & drop off area. You can request this from the Mobility Assistance Reception that can be found on the main concourse between Boots & the ticket office, from the Information Point in the centre of the Main Concourse or from any member of staff. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with:

Monday Tuesday Wednesday: 04:30 - 01:30
Friday Saturday: 04:30 - 02:00
Sunday: 05:15 - 01:30
Induction Loop
Yes
Accessible Ticket Machines
Yes

Mobility Assistance will help passengers buying tickets if required. 

Accessible Ticket Counter
Yes

Virgin Trains have a height adjusted ticket counter which can be found in the ticket office on the left hand side of the Main Concourse when entering the station. London Midland do not have a height adjusted counter at this station. There is also a lowered counter in the Mobility Assistance Lounge.

Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

These are located adjacent to the main public toilets, by the entrance to platforms 1-3.

Step Free Access
Yes

Whole station

Suitable for disabled passengers. Level access to all platforms via ramps. Lifts provided between concourse, taxi & car park and London Underground ticket hall.

Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has step-free access Westbound only to the Circle, Hammersmith & City and Metropolitan Lines. For more information on the accessibility on London Transport click here.

Ticket Gates
Yes

There are ticket gates at the entrances to platforms 1 - 3 & 8 - 11 and can be accessed by wide gates.

Impaired Mobility Set Down
Yes

Assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Mobility Assistance Lounge Reception that can be found on the left hand side of the main entrance or from the Information Point in the centre of the Main Concourse or from any member of staff. It is advised to use the Mobility assistance number at London Euston Station on 02079226482 if being booked on the day. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with.

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 415

Sheltered: yes

Location: On platform 18 at buffer end, West Colonnade opposite Sainsbury's, alongside station entrance, East Colonnade opposite M&S and to the rear of Nandos and Cafe Rouge

Storage Type: Stands

Car Park
Yes

There is a secured car park underneath the station which is accessible via the stairs by the Underground. Vehicle access is from Melton Street. Five disabled spaces are available on Level 5 and additional assistance can be requested to and from the car park.  Parking charges. Book Parking Online

Phone: 0345 077 4244

Website: http://www.nationalrail.co.uk/

Name: Station Car Park

Operator: APCOA Parking (UK) Limited

Spaces: 217

Monday - Friday closed 01.30-04.30 Saturday closed 01.30-04.30 Sunday closed 02.00-05.15 and 15.00-00.00

Taxi Rank
Yes

The taxi rank is located beneath the station.

Bus Services
Yes

Buses are available from Euston bus station next to the railway station. All Transport for London buses are accessible by step free access.

More information about Transport for London buses can be found here

Metro Link
Yes

Euston Underground station has access to the Northern Line and the Victoria Line. Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has access to the Circle, Hammersmith & City and Metropolitan Lines. For more information on the accessibility on London Transport click here.

The Underground station is very busy, especially during the morning and evening peaks. It will likely be quicker for customers to walk or catch a bus to nearby Warren Street or King's Cross St. Pancras instead.

Airport Link
No
Rail Replacement Services
Yes

Platform 2  

Cycle Hire
Yes

There are Santander hire cycles available near this station. Located on Eversholt Street, Drummond Street and Euston Road. See Santander Bike Hire for further details.

Port Link
No
Car Hire
Yes

There is a branch of EuropCar on the 1st floor of the car park; StreetCar and Zipcar are by the car park exit.

 For step-free access to Underground services, we recommend using Kings Cross St Pancras Underground Station

Things near London Euston Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.