Faversham Railway Station

Facilities

Faversham railway station is a large station on the Gravesend and Swanley - Margate Line in Faversham, Kent. It is managed by Southeastern.

Address

Faversham station
Station Road
Faversham
Kent
ME13 8EB

Tickets

Ticket Office

On way in to access trains from Station road entrance.

Monday To Friday: 06:15 - 19:30
Saturday: 06:15 - 19:30
Sunday: 08:00 - 19:00

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Southeastern

Smartcard Topup

Smartcard Notes

Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

Facilities

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Buffet and coffee bar

Toilets

Platforms 1/2 and 3/4- Available during staffing hours

Baby Change Facilities

Showers Available

Public Telephones

Cards and Coins

WiFi

Web Kiosk

Post Box

Station Front

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Arrival Screens

Customer Service

0345 322 7021

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Phone: 0345 322 7021

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Website: https://www.nationalrail.co.uk/

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.

Passenger Help Points

In subway

Staff Assistance Available

Assistance/Help available from station staff from First to Last trains.

Induction Loop

Accessible Ticket Machines

booking hall/ car park entrance

Accessible Ticket Counter

Counters can be raised or lowered to suit all customers

Train Access Ramp

NKS (RADAR) Toilets

Platform 1/2

Step Free Access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from subway to all platforms now available via lifts. Access from car park involves using a second lift and a steep slope. Access from ticket office side involves a steep ramp only.

Ticket Gates