Glasgow Central Railway Station

Facilities

Glasgow Central railway station is a station in Glasgow City. It is managed by Network Rail.

Address

Glasgow Central station
Gordon Street
Glasgow
Strathclyde
G1 3SL

Tickets

Ticket Office
Yes

High Level (all destinations): Travel Centre next to Gordon St exit
High Level (Scottish destinations): Station concourse near Hope St exit
Low Level: Low level concourse between escalators

Monday To Friday: 05:15 - 20:15
Saturday: 05:15 - 18:00
Sunday: 09:00 - 19:00
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Smartcard Topup
No

Facilities

First Class Lounge
Yes
Monday Tuesday Wednesday Thursday Friday: 07:00 - 19:00
Saturday: 07:00 - 18:00
Sunday: 10:00 - 18:00

The lounge is available for Avanti West Coast passengers until 19:00 and Caledonian Sleeper passengers from 20:30.

Dedicated corporate area with fixed desks for laptops. Designer chairs. Electronic departure information.

Seated Area
No
Waiting Room
Yes
Monday Tuesday Wednesday Thursday Friday Saturday: 04:00 - 00:30
Sunday: 07:00 - 00:30
Trolleys
Yes
Station Buffet
Yes
Toilets
Yes

Accessible toilets can be located inside the Gordon Street entrance, use the intercom for access. There is also an accessible toilet on platform 9 opposite the water hydration point. Both toilets are operated with a radar Key

Accessible shower is available within the changing places facility.

Baby Change Facilities
Yes
Showers Available
Yes
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
No
Post Box
Yes

Located on the concourse

Tourist Information Office
No
Cash Machine
Yes

Located on concourse

Bureau De Change
No
Retail Outlets
Yes

Wide range of shops

CCTV
Yes
Left Luggage
Yes

Phone: 0208 090 9939

Website: https://www.excess-baggage.com/

Lost Property
No

Accessibility

Help Line
No

The Mobility Assistance point is in the main concourse and is open between 07:00 - 22:00. When closed passengers should see any member of station staff. 

Passenger Help Points
Yes
Staff Assistance Available
Yes

Any member of station staff can help or at the mobility point, travel centre as well as the ticket office. Passengers should arrange assistance before travel with the relevant train operator: Avanti West Coast 08000 158 123; Caledonian Sleeper 03300 600500; CrossCountry 08448 110 125; London North Eastern Railway 03457 225 225; TransPennine Express 0800 1072 149; ScotRail 0800 9122 901.

The Mobility Assistance point is open between 07:00 - 22:00. When closed passengers should see any member of station staff. There is an intercom available.

Monday Tuesday Wednesday Thursday Friday Saturday: 04:00 - 00:30
Sunday: 07:00 - 00:30
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes

Ticket Office: available

Travel Centre: not available

Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

Customers requiring local trains in Lanarkshire, between Dalmuir and Motherwell / Larkhall, will need Platforms 16 and 17 at the underground Low Level part of the station. However, journeys on most routes from Glasgow Central will be from High Level Platforms 1-15.

High Level Platforms 1-15 are all on the same level and require no step free access. To access Low Level Platforms 16 & 17 there are escalators. Disabled passengers should use the lift behind the ticket barriers on platforms 11-15. Disabled passengers can also leave by lifts to Hope Street and can leave all other exits by foot except Union Street. For step free access to Union Street disabled passengers should exit by Gordon Street.

Ticket Gates
Yes

Ticket gates are located on platforms 3 to 17

Impaired Mobility Set Down
Yes

At the Mobility Point on the station concourse. Help can be requested from the mobility point or by asking a member of station staff

Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 70

Sheltered: yes

Located in front of the escalators to platforms 16 & 17 beside the British Transport Police office and on platform 15

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park
Yes

Nearest car park is NCP Long Stay Car Park at Oswald Street, access to platform 15 from level 5. Access via station available during station opening hours. For parking charges see https://www.networkrail.co.uk/stations/glasgow-central/

Phone: 0845 050 7080

Website: https://www.nationalrail.co.uk/

Name: Oswald Street NCP Car Park

Operator: NCP

Spaces: 555

Taxi Rank
Yes

Taxis are available outside opposite the Gordon Street exit

Bus Services
Yes

First Group operate a network of frequent local bus routes around Glasgow city and nearby towns. For route maps and timetables:

www.firstgroup.com/ukbus

Arriva and Stagecoach operate a network of routes from Glasgow to surrounding towns. For routes and times:

www.arrivabus.co.uk and www.stagecoachbus.com

Not all buses are accessible

Buy a Glasgow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:

www.plusbus.info

For information about all public transport  in Glasgow and Strathclyde the area visit:

www.spt.co.uk

Metro Link
No
Airport Link
Yes

GLASGOW AIRPORT:

First operate the Glasgow Shuttle 500 bus, running every ten minutes direct to the airport. There are stops just outside Glasgow Central station on Bothwell Street and Waterloo Street. For times: www.firstglasgow.com

 

Rail Replacement Services
Yes

High Level: Buses will pick up/drop off on Gordon Street
Low Level: Buses will pick up/drop off on Gordon Street

Cycle Hire
Yes

Glasgow City Council bike scheme: 400 bikes will be available for public hire at 31 locations across the city with additional temporary sites: www.nextbike.co.uk/en/glasgow/


Bike & Go: Bikes available for public hire from the station concourse. Register online: www.scotrail.co.uk/bike-and-go

Port Link
Yes

Service to Gourock for onward ferry connection to Dunoon and Kilcreggan. Service to Wemyss Bay for onward ferry connection to Rothesay. Service to Ardrossan Harbour for onward ferry connection to Brodick. Service to Stranraer for onward ferry connection to Belfast.

Car Hire
No

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