Grimsby Town Railway Station

Facilities

Grimsby Town railway station is a medium sized station in North East Lincolnshire. It is managed by TransPennine Express.

Address

Grimsby Town station
Station Approach
Grimsby
North East Lincolnshire
DN31 1LY

Tickets

Ticket Office
Yes

The Self Service Ticket Machine is located outside the station entrance and is available 24 hours a day

Sunday: 08:45 - 19:30
Saturday: 05:30 - 19:30
Monday Tuesday Wednesday Thursday Friday: 06:00 - 19:30
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
No
Smartcard Topup
Yes
Smartcard Notes
Yes

AVAILABLE AT TICKET OFFICE

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday Tuesday Wednesday Thursday Friday: 05:45 - 19:30
Saturday: 05:30 - 19:30
Sunday: 08:45 - 19:30

Waiting rooms are available on both platforms and adjacent to the Ticket Hall. When these facilities are closed the platforms are covered by an overall roof. 

Trolleys
No
Station Buffet
Yes
Toilets
Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

 To speak to a member of our team please call 0345 600 1671 

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 107 2149

Website: https://www.nationalrail.co.uk/

Please call 0800 107 2149 to book assistance at this station. 

Passenger Help Points
Yes

Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.  

Staff Assistance Available
Yes
Monday To Friday: 05:30 - 19:30
Saturday: 05:15 - 19:30
Sunday: 08:30 - 19:30
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Step Free Access
Yes

Whole station

Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to Platform 2. This station is partially staffed. The station staffing hours are: Monday to Saturday: 06:00 - 21:30 Sunday: 08:30 - 20:45 Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, lifts are unavailable, and assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring the use of platform 2 or assistance to navigate through the station when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 56

Sheltered: yes

Location: On platform 1, within car park and within cycle hub

Storage Types Available: Compound

Storage Type 1: Stands

Storage Type 2: Wheel Racks

Car Park
Yes

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: APCOA on behalf of TransPennine Express

Spaces: 59

Taxi Rank
Yes

The nearest taxi rank is outside the station.

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Pick Up / Drop Off at the Station Front.

Cycle Hire
Yes

Cycle Lincs - next to the station.
Hire company offering full range of cycles for the entire family.
Delivery / collection service & suggested routes available.
More details at www.cyclelincs.co.uk

Port Link
No
Car Hire
No

Things near Grimsby Town Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.