Hayes & Harlington Railway Station

Facilities

Hayes & Harlington railway station is a station in Hillingdon, London. It is managed by Elizabeth line.

Address

Hayes & Harlington station
Station Road
Hayes
Greater London
UB3 4BX

Tickets

Ticket Office
Yes

The ticket office is located within the station entrance

Monday To Friday: 06:10:00.000 - 19:10:00.000
Saturday: 06:10:00.000 - 19:10:00.000
Sunday: 06:30:00.000 - 21:30:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
Yes
Oyster Topup
Yes
Oyster Validator
Yes
Oyster Notes
Yes

Oyster cards can only be purchased from ticket machines. 

Zone 5

Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Great Western Railway

Travelcard Zone
Yes

Zone 5

Smartcard Topup
No
Smartcard Notes
Yes

Travelling with Contactless is available

Facilities

First Class Lounge
No
Seated Area
Yes

A waiting room is available on platform 3 and covered seats are available on platforms 3&4

Waiting Room
Yes

Trolleys
No
Station Buffet
No
Toilets
Yes

Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details)

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://tfl.gov.uk/help-and-contact/lost-property

Accessibility

Help Line
Yes

0343 222 1234

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail .

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Passenger Help Points
Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Staff Assistance Available
Yes

Staff are available to assist from first to last train.

Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

An accessible toilet is located on platform 4&5. This toilet is operated with a radar key.

Step Free Access
Yes

Whole station

Ticket Gates
Yes

Hayes and Harlington has a Secure Station accreditation

Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes
Car Park
Yes

Website: https://www.ncp.co.uk/find-a-car-park/car-parks/hayes-and-harlington/

Spaces: 118

Taxi Rank
No
Bus Services
Yes

Transport for London Buses operate from outside the station.

Information to plan your onward journey is available below.

Metro Link
No
Airport Link
Yes

Elizabeth Line service to London Heathrow.

Alternatively, you can take 350 bus from Bus Stop L to Heathrow.

Rail Replacement Services
Yes

Bus stop E and L outside station entrance (both directions)

Cycle Hire
No
Port Link
No
Car Hire
No

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