Hereford Railway Station

Facilities

Hereford railway station is a large station on the Crewe - Border (Pontrillas) Line in Hereford, Herefordshire. It is managed by Arriva Trains Wales.

Address

Hereford station
Station Approach
Hereford
Herefordshire
HR1 1BB

Tickets

Ticket Office
Yes

The ticket office is inside the station building. 

Monday Tuesday Wednesday Thursday Friday Saturday: 05:20 - 18:30
Sunday: 09:15 - 18:40
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Arriva Trains Wales, Great Western Railway, LM

Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
No
Waiting Room
Yes
Monday Tuesday Wednesday Thursday Friday Saturday: 05:15 - 22:00
Sunday: 09:00 - 22:00
Trolleys
No
Station Buffet
Yes

Café

Toilets
Yes

The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes

Coins

WiFi
No
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Arrival Screens

Customer Service
Yes

Contact our Customer Relations team directly on customer.relations@arrivatrainswales.co.uk.

Left Luggage
Yes

Website: http://www.arrivatrainswales.co.uk

Lost Property
Yes

Phone: 03333 211 202

Website: http://www.arrivatrainswales.co.uk/lostproperty

Accessibility

Help Line
Yes

03333 211202

Website: http://www.nationalrail.co.uk/

Passenger Help Points
Yes
Staff Assistance Available
Yes

Assistance will be provided by the Conductor on the train when staff are not available on the platform. 

Monday Tuesday Wednesday Thursday Friday Saturday: 06:00 - 22:00
Sunday: 09:00 - 22:00
Induction Loop
Yes
Accessible Ticket Machines
Yes

The ticket machines are only accessible during ticket office opening hours.

Accessible Ticket Counter
Yes

A low level counter is available at the Ticket Office.

Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

A lift and a footbridge with steps connects all platforms. 

Ticket Gates
Yes
Impaired Mobility Set Down
Yes

Set down and pick up in the station car park, adjacent to the station building.

Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 50

Sheltered: yes

Location: Limited cycle stands are available in the car park.

Storage Type: Stands

Car Park
Yes

Phone: 08450 507 080

Website: http://www.ncp.co.uk/

Name: Main Car Park

Operator: National Car Parks Ltd

Spaces: 175

Taxi Rank
Yes

There is a taxi rank in the station car park, adjacent to the station building.

Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Hereford Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.