Hockley Railway Station

Facilities

Hockley railway station is a large station on the Shenfield - Southend and Southminster Line in Hockley, Essex. It is managed by Greater Anglia.

Address

Hockley station
Station Approach
Hockley
Essex
SS5 4BG

Tickets

Ticket Office
Yes
Monday To Friday: 06:00:00.000 - 19:30:00.000
Saturday: 06:00:00.000 - 19:40:00.000
Sunday: 08:10:00.000 - 15:40:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Greater Anglia

Smartcard Topup
Yes
Smartcard Notes
Yes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday To Friday: 06:00:00.000 - 19:30:00.000
Saturday: 06:00:00.000 - 19:40:00.000
Sunday: 08:10:00.000 - 15:40:00.000

Heated waiting rooms on both platforms

Trolleys
No
Station Buffet
Yes

Coffee stand, limited opening hours

Toilets
Yes

The toilets including accessible (radar key) toilets are on platform 1

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
Yes

Located outside the station

Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

Help point avaiable on platform 1.

Staff Assistance Available
Yes

Most services are operated as driver only meaning there are no other staff onboard. Customers requiring assistance who haven't booked are advised to speak to a member of staff at the ticket office when it's open or use the ticket vending machine help button outside of that time. Please be aware that it may take longer to arrange your assistance if you do not book. Mobile assistance teams also operate within the area and can be available to assist with boarding and alighting for booked assists between the hours of 06:00 - 21:00. Outside of this time alternative transport will be supplied.

Monday To Friday: 06:00:00.000 - 19:30:00.000
Saturday: 06:00:00.000 - 19:40:00.000
Sunday: 08:10:00.000 - 15:40:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

partialStation

This station has step free access to both platforms but not between platforms (footbridge only). Step free access to the Shenfield / London bound side is the same side as the ticket office. The Southend bound platform is accessed from Plumberow Avenue approximately 500 metres away.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 80

Sheltered: yes

Location: Within car park

Storage Type: Wheel Racks

Car Park
Yes

Website: http://www.ncp.co.uk

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 147

Taxi Rank
No
Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Replacement transport stops are away from the Station, Located on Spa Road.

Customers wishing to travel to Shenfield/London should use the Public bus stop located opposite CO-OP Funeral care.

Customers wishing to travel towards Southend Victoria & Southend Airport should use the bus stop located next to CO-OP Funeral Care.

Directional Signage is provided at the station entrance and at both Public Bus Stops.

Check before travel.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Hockley Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.