Ipswich Railway Station

Facilities

Ipswich railway station is a very large regional interchange station on the Ipswich - Norwich Line in Suffolk. It is managed by Greater Anglia.

Address

Ipswich station
Burrell Road
Ipswich
Suffolk
IP2 8AL

Tickets

Ticket Office
Yes
Monday To Friday: 05:00 - 21:20
Saturday: 05:00 - 21:20
Sunday: 07:20 - 22:00
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Greater Anglia

Smartcard Topup
No
Smartcard Notes
Yes

Greater Anglia Smartcards can be obtained from

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Trolleys
Yes
Station Buffet
Yes

Coffee shop Coffee kiosk Cold drinks vending machine Food vending machine

Toilets
Yes
Baby Change Facilities
Yes

Female toilets,Male toilets

Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
Yes

Outside the station

Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes

News agent Passport Photo Booth

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Arrival Screens

Customer Service
Yes

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: http://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: http://www.nationalrail.co.uk/

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Passenger Help Points
No
Staff Assistance Available
Yes
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

Accessible toilet (RADAR key) available on platform 2 during opening hours of the station, shown above

Step Free Access
Yes

Whole station

A lift is available.

Ticket Gates
Yes

- 

Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 160

Sheltered: yes

Location: Close to platform 1

A secure 108-space cycle compound is available (key fob required, speak to station staff for availability).

Other spaces are available.

Storage Type: Stands

Car Park
Yes
Taxi Rank
Yes

Taxi rank located at front of station

Bus Services
Yes

'First' and 'Ipswich Buses' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.ipswichbuses.co.uk

'Ipswich Buses' routes 15/15A and 16 and 'First' route 66 link the rail station forecourt with the town centre. 'Ipswich Buses' routes 12 and 13 stop close by in Ranelagh Road.

Buy an Ipswich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Replacement transport stop at bus stop on station forecourt.

Cycle Hire
Yes

10 Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/

Port Link
No
Car Hire
No

Things near Ipswich Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.