London Kings Cross Railway Station

Facilities

London Kings Cross railway station is a very large national hub station on the Kings Cross - Peterborough Line in Camden, London. It is managed by Network Rail.

Address

Kings Cross Station
Euston Road
N1 9AL

Tickets

Ticket Office
Yes

In the Main Concourse opposite the shops

Monday To Friday: 05:00 - 01:36
Saturday: 05:00 - 00:36
Sunday: 05:30 - 01:36
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Oyster Notes
Yes

Oyster transactions only available from self service ticket machines operated by Great Northern

Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Great Northern

Travelcard Zone
Yes

Zone 1

Smartcard Topup
No

Facilities

First Class Lounge
Yes
Monday To Friday: 07:00 - 21:25
Saturday: 08:00 - 20:15
Sunday: 09:00 - 20:15
Seated Area
No
Waiting Room
Yes
Monday To Friday: 06:00 - 23:30
Saturday: 06:00 - 22:30
Sunday: 07:45 - 23:30
Trolleys
Yes
Station Buffet
Yes
Toilets
Yes

The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.

Baby Change Facilities
Yes
Showers Available
Yes
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
Yes
Retail Outlets
Yes

Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries,  food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services.

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Arrival Screens

Customer Service
Yes

Help is available at the Rail Information Point in the centre of the Main Concourse.

Left Luggage
Yes

Phone: 020 3468 4690

Website: https://www.left-baggage.co.uk/index/locations

Lost Property
No

Accessibility

Help Line
No

It is preferred if assistance is booked 24hours in advance please by using the following numbers of your relevant train operator:

Virgin Trains East Coast - 03457 225 225 [Option 3 then Option 4]  textphone 0800 975 1052 or you can email assisted.travel@virgintrainseastcoast.com. Monday - Saturday 08:00-20:00, Sunday 10:00-20:00  

Hull Trains - FREEPHONE 0800 316 1323

Grand Central - 08440 8110 072 

Great Northern - 0800 058 2844

Help is available at the Rail Information Point in the centre of the Main Concourse. Disability assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Kings Cross Information Point in the centre of the Main Concourse, station help points or from any member of staff.

Passenger Help Points
Yes

Customer help points are available at the platforms and at the taxi rank as well as using the rail information point at the centre of the main concourse.

Staff Assistance Available
Yes

Help is available at the Rail Information Point in the centre of the concourse, station help points or from any member of staff.

Disability assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Kings Cross Information Point in the centre of the Main Concourse, station help points or from any member of staff. 

It is preferred if disabled assistance is booked 24hours in advance by using the following numbers of your relevant train operator:

Virgin Trains East Coast - 03457 225 225 [Option 3 then Option 4]  textphone 0800 975 1052 or you can email assisted.travel@virgintrainseastcoast.com. Monday - Saturday 08:00-20:00, Sunday 10:00-20:00  

Hull Trains - FREEPHONE 0800 316 1323

Grand Central - 08440 8110 072 

Great Northern - 0800 0582 844


Monday To Friday: 05:00 - 01:36
Saturday: 05:00 - 00:36
Sunday: 05:30 - 01:36
Induction Loop
Yes
Accessible Ticket Machines
Yes

One Virgin Trains East Coast machine inside the travel centre and one Virgin Trains East Coast machine outside the travel centre and are DDA compliant.  There is a lowered ticket machine at this station.

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

Accessible toilets are located next to platform 9 and can be operated by a radar key.

Step Free Access
Yes

Whole station

There is level access to all platforms. Lifts provided between concourse & Mezzanine and London Underground ticket hall.

Ticket Gates
Yes

Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.

Impaired Mobility Set Down
Yes

There are 3 disabled spaces with 1 hour parking outside Kings Cross station on Pancras road. There is a help point here that can be used to request disability assistance from these spaces.

There is a Disabled Meeting Point on the station concourse (near the Customer Information desk) where disabled passengers coming into the station can be picked up.

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 204

Sheltered: yes

Location: Platforms 1, 8 & 9

Storage Type: Stands

Car Park
Yes

Car set down / Pick up Cars can pick-up and set down on Pancras Road. You cannot leave your vehicle unattended. Sat-nav postcode: N1C 4TB Pancras Road is one-way and can only be accessed from Euston Road. Car Park The car park is behind St Pancras International station on Pancras Road, which runs between London King's Cross and London St Pancras International stations. Parking charges

Phone: 0207 431 4001

Website: http://www.nationalrail.co.uk/

Monday To Friday: 05:00 - 01:36
Saturday: 05:00 - 01:11
Sunday: 05:00 - 01:36

Name: Station Car Park

Operator: CP Plus

Spaces: 322

Taxi Rank
Yes

The taxi rank is situated on Pancras Road just outside of the station.

Bus Services
Yes

There are bus stops in streets surrounding the station on Euston Rd and York Way.  All Transport for London buses are accessible by step free access

More information about Transport for London buses can be found

All Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also 'kneel' to reduce the step-up from the pavement. More info can be found on Transport for London's website here
Metro Link
Yes

N/A

Airport Link
Yes

Connections from LUL available

Cycle Hire
No
Port Link
No
Car Hire
No

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