Leicester Railway Station

Facilities

Leicester railway station is a very large regional interchange station in Leicester City. It is managed by East Midlands Railway.

Address

Leicester station
London Road
Leicester
Leicestershire
LE2 0QB

Tickets

Ticket Office
Yes

Booking hall

Monday To Friday: 05:20:00.000 - 22:30:00.000
Saturday: 05:20:00.000 - 22:30:00.000
Sunday: 07:15:00.000 - 22:30:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: East Midlands Railway

Smartcard Topup
Yes
Smartcard Notes
Yes

Collect and top your Smartcard at this location

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday To Friday: 05:20:00.000 - 22:30:00.000
Saturday: 05:20:00.000 - 22:30:00.000
Sunday: 07:15:00.000 - 22:30:00.000

There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.

Trolleys
Yes
Station Buffet
Yes

Cafe and vending machine.

Toilets
Yes

The toilets are located on the Main Concourse, Platform 1/2 and Platform 3/4. The National key toilets are located on Platform 1/2 and Platform 3/4; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on the end of Platform 3/4. Toilet opening times:

Weekdays (Mon - Fri) 05:20 : 22:30Saturday 05:20 : 22:30Sunday 07:15 : 22:30

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

08000 11 33 23

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
No
Staff Assistance Available
No

Staff help available 05.20 - 01.00 

Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates.

Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

This is a Category A access station. There is step free access to the main entrance and lifts to all platforms.  Customers with wheelchairs who require assistance on graduated slopes should press the ticket gate 'assistance' button located at the bottom of the stairs near the self service ticket machines.  To ensure availability of staff to assist, it is imperative that customers book assistance in advance.

This station has tactile paving at the edge of all platforms and at the bottom of all staircases.

Ticket Gates
Yes
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 222

Sheltered: yes

Location: Cycle hub situated on the lower floor (old Red Star parcels area) which can be accessed via the lift located to the left of the Customer Information desk.  Stands also available in main car park and station front near short stay car park.

Cycle hub opening hours 0400 to 0200 daily.  Changing facilities available. An application form for the cycle hub can be requested by emailing here.

There are also mixed type stands with outdoor covered spaces in main car park and stands at the station front.

Storage Types Available: Compound

Storage Type 1: Stands

Car Park
Yes
Taxi Rank
Yes

station front

Bus Services
Yes
Metro Link
No
Airport Link
Yes

EAST MIDLANDS AIRPORT:

'Skylink' service departs daily, at regular intervals from St Margaret's Bus Station (in city centre).

For details:

Rail Replacement Services
Yes

Coaches leave from the Station front

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Leicester Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.