London Liverpool Street Railway Station

Facilities

London Liverpool Street railway station is a very large national hub station on the Liverpool Street - Shenfield Line in City of London Corporation, London. It is managed by Network Rail.

Address

London Liverpool Street station
Bishopsgate
London
Greater London
EC2M 7PY

Tickets

Ticket Office
Yes

Located on the main concourse

Monday: 03:10 - 01:00
Tuesday Wednesday Thursday: 04:00 - 01:00
Friday Saturday Sunday: 03:40 - 01:00
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Greater Anglia, c2c, London Overground, TfL Rail

Travelcard Zone
Yes

Zone 1

Smartcard Topup
No
Smartcard Notes
Yes

Tickets can be collected onto Greater Anglia smartcards at this station. 

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Trolleys
No
Station Buffet
Yes

Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)

Toilets
Yes

The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
No
Post Box
Yes

Outside the station

Tourist Information Office
Yes
Cash Machine
Yes

Located on concourse

Bureau De Change
Yes
Retail Outlets
Yes

Wide range of shops

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Arrival Screens

Customer Service
Yes

There is a customer services point at this station

Left Luggage
Yes

Phone: 020 3468 4552

Website: https://www.left-baggage.co.uk/index/locations

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

Passenger Help Points
Yes

Yes, help is available 24 hours a day. It can be found from the Rail Information Point, Network Rail Station Reception or any member of station staff. Or by telephoning 020 7295 2789 (Monday - Friday 0700-1900) or by ringing 07788 924 382 after 19:00.

 

Staff Assistance Available
Yes

Open during station opening hours.

Monday To Friday: 04:00 - 01:00
Saturday: 04:00 - 01:00
Sunday: 04:00 - 01:00
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.

Step Free Access
Yes

Whole station

All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops.

Ticket Gates
Yes

Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.

Impaired Mobility Set Down
Yes

Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.

Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 233

Sheltered: yes

Location: Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance

Storage Type: Stands

Car Park
No
Taxi Rank
Yes

Taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance on Liverpool Street (during station closing hours).

Bus Services
Yes

Buses are located out the station and are accessible via lift on main concourse. All Transport for London buses are accessible by step free access.

More information about Transport for London buses can be found here

Metro Link
Yes

Liverpool Street underground station has connections to the Central, Circle, Hammersmith & City and Metropolitan lines.

Airport Link
Yes

Train services run direct to Stansted airport www.stanstedexpress.com  

Rail Replacement Services
Yes

Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements

Cycle Hire
No
Port Link
Yes

Train services available to Harwich International

Car Hire
No

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