Maidstone West Railway Station

Facilities

Maidstone West railway station is a small staffed station in Kent. It is managed by Southeastern.

Address

Maidstone West station
Station Approach
off The Broadway
Maidstone
Kent
ME16 8RJ

Tickets

Ticket Office
Yes

On way in to access trains via the booking hall

Monday To Friday: 06:15 - 12:50
Saturday: 06:10 - 12:50
Sunday: Closed
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Southeastern

Smartcard Topup
Yes
Smartcard Notes
Yes

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Coffee shop

Toilets
Yes

Platform 2

Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Arrival Screens

Customer Service
Yes

0345 322 7021

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 0345 322 7021

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

0345 322 7021 or Textphone 0800 783 4548

Website: https://www.nationalrail.co.uk/

Passenger Help Points
Yes

On platform

Staff Assistance Available
Yes

This station is not continuously staffed please see staffing times for details of when staff assistance is available.

Monday To Friday: 06:00 - 23:00
Saturday: 06:00 - 23:00
Sunday: 06:40 - 23:40
Induction Loop
Yes
Accessible Ticket Machines
Yes

booking hall

Accessible Ticket Counter
Yes

Counters can be raised or lowered to suit all customers

Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

On platform 2. 

Step Free Access
No

Step free access to platform 2 for services towards Paddock Wood from side entrance to platform. .Staff assistance required to access platform for services to Strood (involves using a crossing to cross the railway tracks). Stepped access to platform 1 via footbridge. Step free access to booking hall, but only stepped access to both platforms from the booking hall.

Ticket Gates
No
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 44

Sheltered: yes

Location: Platform 2

You may leave your cycle in the rack provided however you do so at your own risk.

Storage Type: Stands

Car Park
Yes

From 1st June - new off peak evening rate (after 18:00) - £1.50

Phone: 03301 235 247

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: Saba Park Solutions UK Limited

Spaces: 54

Taxi Rank
Yes

in approach road

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Station car park 

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Maidstone West Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.