Maidstone West railway station is a small staffed station in Kent. It is managed by Southeastern.
Maidstone West station
off The Broadway
On way in to access trains via the booking hallMonday To Friday: 06:15 - 12:50
Applicable Operators: Southeastern
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Platform 2- Available during staffing hours
Cards and Coins
0345 322 7021
Phone: 0345 322 7021
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the office on platform 2.
This station is not continuously staffed please see staffing times for details of when staff assistance is available.
Counters can be raised or lowered to suit all customers
On platform 2- Available during staffing hours
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services towards Paddock Wood from side entrance to platform. .Staff assistance required to access platform for services to Strood (involves using a crossing to cross the railway tracks). There is no step free access to Platform 1 except via the foot crossing. Stepped access to platform 1 via footbridge. Step free access to booking hall, but only stepped access to both platforms from the booking hall.
Location: Platform 2
You may leave your cycle in the rack provided however you do so at your own risk.
Storage Type: Stands
From 1st June - new off peak evening rate (after 18:00) - £1.50
Phone: 03301 235 247
Name: Station Car Park
Operator: Saba Park Solutions UK Limited
in approach road
Station car park
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