Mortlake Railway Station

Facilities

Mortlake railway station is a large station in Richmond upon Thames, London. It is managed by South West Trains.

Address

Sheen Lane
London
SW14 8LN

Tickets

Ticket Office
Yes

On Platform 2

Monday To Friday: 06:25 - 19:50
Saturday: 08:30 - 19:00
Sunday: 09:30 - 16:00
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Smartcards Issued
No
Smartcard Validator
No
Travelcard Zone
Yes

Zone 3

Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
No
Waiting Room
No
Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
No
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Service
Yes

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage
Yes

Website: http://www.nationalrail.co.uk/

Lost Property
Yes

Website: http://www.nationalrail.co.uk/

Accessibility

Help Line
Yes
Monday To Friday: 06:00 - 22:00
Saturday: 06:00 - 22:00
Sunday: 06:00 - 22:00
Passenger Help Points
Yes

Help points are available on all platforms

Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
Yes

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
No

There is step-free access to both platforms at Mortlake.

Interchange - there is no step free interchange between platforms at Mortlake, passengers must either use the stepped footbridge or go round via the level crossing.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 132

Sheltered: yes

Location: Platform 2

Storage Types Available: Compound

Storage Type 1: Wheel Racks

Car Park
Yes

Weekend tickets available after 1200 noon Fridays at the ticket office £6.00 Off Peak from 1600 Monday to Friday

Website: http://www.nationalrail.co.uk/

Name: Station Car Park

Spaces: 13

Taxi Rank
No
Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

To Barnes: Mortlake High Street, bus stop A

To Richmond: Mortlake High Street, bus stop B

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Mortlake Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.