Ticket Office
The ticket office is located by the main car park and not on the station platforms.
Monday To Friday: 05:30:00.000 - 18:30:00.000Saturday: 05:30:00.000 - 18:30:00.000
Sunday: 09:00:00.000 - 18:30:00.000
Northallerton railway station is a medium sized station on the York - Northallerton Line in Romanby, North Yorkshire. It is managed by TransPennine Express.
Address
Northallerton station
Boroughbridge Road
Northallerton
North Yorkshire
DL7 8AN
The ticket office is located by the main car park and not on the station platforms.
Monday To Friday: 05:30:00.000 - 18:30:00.000 
Applicable Operators: TransPennine Express
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
Heated waiting rooms are available on both platforms.
The toilets are located in the station building.
There is a newsagent located in the booking hall.
Departure Screens
Announcements
To speak to a member of our team, please call: 0345 600 1671.
Website: https://www.nationalrail.co.uk/
0800 107 2149
Website: https://www.nationalrail.co.uk/
Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office no less than 20 minutes prior to the departure time of their train.
Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.
Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.
Help Points are available on both platforms and adjacent to the Ticket Office to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Whole station
This station is category A. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to the subway and both platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
Spaces: 72
Sheltered: yes
Location: 2 Tier Stands located outside the ticket office.
Storage Types Available: Stands
Storage Type 1: Wheel Racks
Phone: 01895 262 122
Website: https://www.nationalrail.co.uk/
Name: Station Car Park
Operator: TransPennine Express
Spaces: 131
The nearest taxi rank is adjacent to the ticket office.
Outside the Ticket Office.
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