Newport (South Wales) Railway Station

Facilities

Newport (South Wales) railway station is a very large regional interchange station in Stow Hill, Newport. It is managed by Transport for Wales.

Address

Newport (South Wales) station
Queensway
Newport
Gwent
NP20 4AX

Tickets

Ticket Office
Yes
Monday To Friday: 05:45:00.000 - 20:00:00.000
Saturday: 06:30:00.000 - 20:30:00.000
Sunday: 08:00:00.000 - 19:45:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Transport for Wales

Smartcard Topup
Yes

Facilities

First Class Lounge
No
Seated Area
No
Waiting Room
No
Trolleys
Yes
Station Buffet
Yes

Food outlet (available on platforms 2 and 3).

Toilets
Yes

The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes

Newsagent (available on platforms 2 and 3).

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03333 211 202

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

03333 211202

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
Yes

Monday to Friday 04:30 to 01:00

Saturday 04:30 to 00:01

Sunday 07:30 to 01:00

Sunday: 08:00:00.000 - 23:59:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

The National key toilets are located on Platform 2; these toilets are operated by a radar key.

Step Free Access
Yes

partialStation

Category B

Step free access is available to all platforms via lifts.

Ticket Gates
Yes
Impaired Mobility Set Down
Yes

Set down and pick up in the short-stay station car park, located off Queensway.

Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 42

Sheltered: yes

Storage Type: Stands

Car Park
Yes
Taxi Rank
Yes

Taxi rank outside the main entrance to the station.

Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

The rail replacement bus stop is a local coach stop on Queensway near the station taxi rank.

Cycle Hire
No
Port Link
No
Car Hire
No

abcrailwayguide.uk is a Good Stuff website.