New Cross Gate Railway Station

Facilities

New Cross Gate railway station is a very small unstaffed station on the London Bridge - Windmill Bridge Junction Line in Lewisham, London. It is managed by London Overground.

Address

New Cross Gate station
New Cross Road
New Cross
Greater London
SE14 6AR

Tickets

Ticket Office
Yes
Monday To Friday: 05:55:00.000 - 20:30:00.000
Saturday: 06:10:00.000 - 20:30:00.000
Sunday: 06:55:00.000 - 21:10:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
Yes
Oyster Topup
Yes
Oyster Validator
Yes
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: London Overground

Travelcard Zone
Yes

Zone 2

Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Coffee shop

Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.

Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

0343 222 1234

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

Passenger Help Points
Yes
Staff Assistance Available
Yes
Monday To Friday: 05:55:00.000 - 20:30:00.000
Saturday: 06:10:00.000 - 20:30:00.000
Sunday: 06:55:00.000 - 21:10:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

Step-free access to all platforms from concourse. One step from street to Ticket Office only.

Ticket Gates
Yes
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes
Car Park
No
Taxi Rank
Yes

If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Use bus stop R in New Cross Road for buses towards Canada Water, Dalston Junction/Dalston Kingsland, Crystal Palace, West Croydon, East Croydon, Norwood Junction and Sutton

Use bus stop Q in New Cross Road for buses towards London Bridge

Cycle Hire
No
Port Link
No
Car Hire
No

Things near New Cross Gate Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.