Richmond (London) Railway Station

Facilities

Richmond (London) railway station is a station on the Inner Windsor Lines in Richmond upon Thames, London. It is managed by South Western Railway.

Address

Richmond station
The Quadrant
Richmond
Greater London
TW9 2NA

Tickets

Ticket Office
Yes

In the booking hall and on the lower station concourse

Monday To Friday: 06:15 - 21:45
Saturday: 06:15 - 21:45
Sunday: 07:15 - 21:30
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Smartcards Issued
No
Smartcard Validator
No
Travelcard Zone
Yes

Zone 4

Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Trolleys
No
Station Buffet
Yes
Toilets
Yes

The toilets are located in the platform level Concourse area. The National key toilets are located at the platform level Concourse area; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
No
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Service
Yes

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes
Monday To Friday: 06:00 - 22:00
Saturday: 06:00 - 22:00
Sunday: 06:00 - 22:00
Passenger Help Points
Yes

Help points are available on all platforms

Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

Richmond is a fully accessible station. There is access to all platforms via staff operated lifts. Please speak to a member of staff if you need to use the lifts.

Ticket Gates
Yes

Wide aisle ticket gate available.

Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 212

Sheltered: yes

Location: Cycle stands located in car park

Storage Types Available: Compound

Storage Type 1: Stands

Storage Type 2: Wheel Racks

Car Park
Yes

Prices are valid from 28th July 2019 Weekend tickets available after 1200 Friday £28.50 Off Peak from 1600 Monday to Saturday

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Spaces: 55

Taxi Rank
No
Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Opposite station on Kew Road (A307) bus stop Z

Cycle Hire
No
Port Link
No
Car Hire
No

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