Romford Railway Station (RMF) - The ABC Railway Guide

Romford railway station is a large station on the Liverpool Street - Shenfield Line in Havering, London. It is managed by Elizabeth line.

Address

Romford station
South Street
Romford
Greater London
RM1 1SX

Ticket Office

Monday To Friday: 06:00:00.000 - 20:00:00.000
Saturday: 06:15:00.000 - 20:00:00.000
Sunday: 07:10:00.000 - 20:10:00.000

Pre-purchase Collection

Oyster Notes

Oyster cards can only be purchased at the ticket machine.

Zone 6

Penalty Fares

Applicable Operators: Greater Anglia

Travelcard Zone

Zone 6

Smartcard Notes

Tickets can be collected onto Greater Anglia smartcards at this station.

Contactless Pay as you go is is valid from this station to any station within the London Pay as you go area.

Seated Area

Platform 1 - Waiting Shelter, multiple uncovered seats available across the platform.

Platform 2 - Multiple seats available covered by the canopy.

Platform 3 - No seats available

Platform 4 - Waiting Room, Multiple seats available covered by the canopy.

Platform 5 - Multiple seats available covered by the canopy.

Station Buffet

Coffee kiosk platform 4

Toilets

Male and Female toilets are located inside the waiting room on platform 4.

Radar key operated accessible toilets are located on platforms 4 & 5.

Baby Change Facilities

Tourist Information Office

Customer Information Service

Departure Screens

Announcements

Customer Service

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Website: https://www.tfl.gov.uk/forms/12411.aspx

Help Line

0343 222 1234

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click

Passenger Assist | National Rail

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Passenger Help Points

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Staff Assistance Available

Staff are available to assist from the first to last train.

Accessible Ticket Machines

Accessible ticket machines are located within the stations ticket hall.
The ticket machines are accessible via the stations main entrance.

Accessible Ticket Counter

NKS (RADAR) Toilets

This toilet is operated with a radar key.

Step Free Access

partialStation

Accessibility Category B1. This station has step-free access to all platforms. For access to Platform 1&2, take Lift to subway and use accessible ramps to the platform. The ramps leading from the subway to the platforms are fairly steep.
Staff ramp assistance is always available.
Accessible seating is available on platforms 1,2,4 and 5
Wheelchairs available from first to last train.

Ticket Gates