Rugby Railway Station

Ticket Office

Ticket machines can be found in the booking hall.

Monday To Friday: 05:45:00.000 - 20:00:00.000
Saturday: 05:45:00.000 - 20:00:00.000
Sunday: 08:10:00.000 - 19:50:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Avanti West Coast

Smartcard Topup

Smartcard Notes

Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase

First Class Lounge

Seated Area

Waiting Room

Seating available on all platforms. Waiting rooms available on all platforms. ​​​​​​​

Trolleys

Station Buffet

Toilets

Toilets available on Platform 2 and 5.

Toilet opening hours:

Monday to Friday:          5am to 2am

Saturday:           5am to 2am

Sunday: 7:45am to 1:45am

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Arrival Screens

Announcements

Customer Service

Monday - Saturday 05:00 - 01:00

Sunday 08:00 - 01:00.

Available from the Customer Information point located on platform 2.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Website: https://www.nationalrail.co.uk/

Help Line

08000 158 123 (08000 158 124 Textphone)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

Passenger Assist meeting point is the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Monday To Friday: 05:00:00.000 - 02:00:00.000
Saturday: 05:00:00.000 - 02:00:00.000
Sunday: 07:45:00.000 - 01:45:00.000

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

An accessible toilet is available on platform 2 and 5, accessed using a RADAR key

Step Free Access

Whole station

Category A - This station has step-free access to all platforms / the platform

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 350

Sheltered: yes

Location: 64 cycle spaces on Platform 2, 64 cycle spaces on Platform 4, a further 12 stands on the North end of Platform 2/4 and 16 cycle spaces outside Car Park 3 (Mutli-Story) a total of 156 spaces

Two Cycle Hubs with secure storage and repair facilities are available on Platforms 2/4, with a total of 194 spaces.  The cycle hub is open 0500-0200 Monday to Saturday and 0745-0145 Sunday.

100 spaces per cycle hub (north and south ends platform 2/4)(200 spaces total)

23 hoops on platform 4 (2 x cycles per hoop = 46 spaces)

32 hoops on platform 2 (2 x cycles per hoop = 64 spaces)

6 hoops between platforms 2/4 (2 x cycles per hoop = 12 spaces)8 hoops in car park 3 (2 x cycles per hoop = 16 spaces)

Please ask station staff for more details.

Storage Types Available: Compound

Storage Type 1: Stands

Storage Type 2: Wheel Racks

Car Park

Taxi Rank

Bus Services

Metro Link

Airport Link

Nearest Birmingham International Airport

Rail Replacement Services

Rail replacement coach services can be found at the front of the station,out towards the right hand side near to the short stay car park by the bus garage.

Cycle Hire

Port Link

Car Hire