Salisbury railway station is a large station in Salisbury, Wiltshire. It is managed by South Western Railway.
Address
Salisbury station
South Western Road
Salisbury
Wiltshire
SP2 7RS
In the booking hall
Monday To Friday: 05:30:00.000 - 20:00:00.000 
Applicable Operators: South Western Railway
Salisbury ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Heated waiting rooms located on Platforms 2, 3 and 4.
The toilets are located on Platform 2/3 and on Platform 4. The National key toilets are located on Platform 2/3 and on Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]. The baby changing facilities are located in the toilets on Platform 4.
Baby changing facilities in toilets on Platform 4.
Please contact our Customer Service Centre on 0345 6000 650
Website: https://www.nationalrail.co.uk/
Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Monday To Friday: 07:30:00.000 - 19:00:00.000 0800 5282100
Website: https://www.nationalrail.co.uk/
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Help points are available on all platforms
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
partialStation
Step-free category B Station - There is step free access to all platforms. Access to platforms 5 (for trains to Cardiff and the West of England) and 6 (for some services to Basingstoke and London Waterloo) are via level access.
Access to all other platforms is via a subway with steep ramps. A staff operated powered wheelchair is available for customers who have difficulty using the ramps. Please speak to our assisted travel team or a member of station staff.
Spaces: 110
Sheltered: yes
Location: Car park, platform 4 and platform 6Secure Cycle compound for Season Ticket holders
Storage Types Available: Compound
Storage Type 1: Wheel Racks
Name: Salisbury Car Park
Spaces: 269
Station forecourt, off South Western Road
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