Southampton Airport Parkway Railway Station

Facilities

Southampton Airport Parkway railway station is a large station in Hampshire. It is managed by South Western Railway.

Address

Southampton Airport Parkway station
Wide Lane
Southampton
Hampshire
SO18 2HW

Tickets

Ticket Office
Yes

Located near the station entrances and in the booking hall

Monday To Friday: 05:45:00.000 - 20:00:00.000
Saturday: 05:45:00.000 - 20:00:00.000
Sunday: 07:45:00.000 - 20:10:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: South Western Railway

Smartcard Topup
Yes
Smartcard Notes
Yes

Southampton Airport Parkway ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes

Inside booking hall.

Trolleys
No
Station Buffet
Yes

Coffee Shop located within Ticket Office area

Toilets
Yes

The toilets are located in the Waiting Area on Platform 1. The National key toilets are located in the Waiting Area on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].

Baby Change Facilities
Yes

Separate baby changing room.

Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.southwesternrailway.com/contact-and-help/lost-property

Monday To Friday: 07:30:00.000 - 19:00:00.000
Weekend: Closed
: Closed

Accessibility

Help Line
Yes

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station during staffed hours. Please make yourself known to staff at the Ticket Gateline. Outside of staffed hours, the guard will provide boarding and alighting assistance. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. During staffed hours, make yourself know to the station staff, or outside of these hours, make your presence known to the guard who will step-down onto the platform, or you can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Passenger Help Points
Yes

Help points are available on all platforms

Staff Assistance Available
Yes
Monday To Friday: 05:45:00.000 - 22:00:00.000
Saturday: 05:45:00.000 - 22:00:00.000
Sunday: 06:30:00.000 - 22:00:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

Step-free category A Station - This station has step-free access to all platforms.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 236

Sheltered: yes

Location: Car park and platform 2

Storage Types Available: Compound

Storage Type 1: Wheel Racks

Car Park
Yes

Name: Southampton Airport Parkway Car Park

Spaces: 900

Taxi Rank
Yes

Yes

Bus Services
Yes
Metro Link
No
Airport Link
Yes

Southampton (Eastleigh) Airport

Rail Replacement Services
Yes

Through Journeys: Station Forecourt Bus Stop off Wide Lane (A335)

Terminating Journeys: Car Park at Eastleigh end, off Wide Lane (A335)

Cycle Hire
No
Port Link
No
Car Hire
No

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