Southampton Central Railway Station

Facilities

Southampton Central railway station is a very large regional interchange station on the Basingstoke - Southampton Line in Southampton City. It is managed by South Western Railway.

Address

Southampton Central station
Blechynden Terrace
Southampton
Hampshire
SO15 1AL

Tickets

Ticket Office
Yes

In main entrance and both booking halls

Monday To Friday: 05:40:00.000 - 20:45:00.000
Saturday: 06:00:00.000 - 20:45:00.000
Sunday: 06:30:00.000 - 20:45:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: South Western Railway

Smartcard Topup
Yes
Smartcard Notes
Yes

Southampton Central ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes

All platforms. Waiting rooms are heated and seating complies with Code of Practice.

Trolleys
Yes
Station Buffet
Yes
Toilets
Yes

The toilets are located in the Waiting Rooms on Platforms 1 and 4. The National key toilets are located on Platforms 1 and 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].

Baby Change Facilities
Yes

Separate baby changing room located adjacent to toilets on Platform 4, off waiting room.

Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
Yes

Outside Platform 1 entrance

Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Service
Yes

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.southwesternrailway.com/contact-and-help/lost-property

Monday To Friday: 07:30:00.000 - 19:00:00.000
Weekend: Closed
: Closed

Accessibility

Help Line
Yes

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Passenger Help Points
Yes

Help points are available on all platforms

Staff Assistance Available
No

The station is staffed 24 hours a day.

Induction Loop
Yes
Accessible Ticket Machines
Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter
Yes
Train Access Ramp
Yes
Accessible Taxis
Yes

1

NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

Step-free category A Station - This station has step-free access to all platforms.

Ticket Gates
Yes
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 392

Sheltered: yes

Location: Platform 1 - 200 spacesPlatform 4 - 44 spacesOutside Platform 1 entrance - A new bike hut with 140 two tier spaces

There is partial CCTV coverage of the Cycle Storage Area.

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park
Yes
Taxi Rank
Yes

Yes outside Platform 1 exit

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement bus service goes from the north side (Blechynden Terrace) during engineering works. Overnight onward transport goes from the South side (West Quay side)

Cycle Hire
No
Port Link
Yes

Southampton Cruise ship terminals.

Bus link to Town Quay for Isle of Wight Ferries.

Car Hire
No

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