Stansted Mountfitchet Railway Station

Ticket Office

Monday To Friday: 06:00:00.000 - 13:00:00.000
Saturday: 06:00:00.000 - 13:00:00.000
Sunday: 08:00:00.000 - 15:00:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Greater Anglia

Smartcard Topup

Smartcard Notes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

First Class Lounge

Seated Area

Waiting Room

Monday To Friday: 06:00:00.000 - 12:00:00.000
Saturday: 06:00:00.000 - 12:00:00.000
Sunday: Closed

Trolleys

Station Buffet

Toilets

The National key toilets are located near the Ticket Office; these toilets are operated by a radar key. A radar key is available upon request.  Toilets are only accessible 0600-1300 Monday-Saturday and 0800-1500 Sunday

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Arrival Screens

Announcements

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (3 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

Monday To Friday: 06:00:00.000 - 13:00:00.000
Saturday: 06:00:00.000 - 13:00:00.000
Sunday: 08:00:00.000 - 15:00:00.000

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

The National key toilets are located near the Ticket Office; these toilets are operated by a radar key. A radar key is available upon request. National key toilets are only accessible 0600-1300 Monday-Saturday and 0800-1500 Sunday

Step Free Access

partialStation

This station has step free access to both platforms but not between platforms on the station. The Cambridge bound platform and carpark is accessed from Water Lane and the Bishops Stortford and London bound platform is via Church Lane. Approximately 160 metres between the two platforms or a 3 minute walk.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 32

Sheltered: no

Location: 10 cycle spaces on Platforms 1/2

Storage Type: Stands

Car Park

Website: http://www.ncp.co.uk

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 66

Taxi Rank

Bus Services

Local bus services

Metro Link

Airport Link

Not the station to alight for Stansted Airport, See Stansted Airport Station details

Rail Replacement Services

Replacement transport stop at the junction of Station Road and Church Road, next to the Kings Arms public house

Cycle Hire

Port Link

Car Hire