London Waterloo railway station is a very small unstaffed station on the Waterloo - Woking Line in Lambeth, London. It is managed by Network Rail.
Only Oyster pay as you go top-ups are available from self-service ticket machine(s)
Applicable Operators: South West Trains
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
Coffee shop, Café, Buffet, Coffee kiosk, Cold drinks vending machine, Food vending machine, Public House/Bar, Food outlet (Seating available)
Yes, One is on Cab Road and the other is near Platform 20 beside Starbucks. They are both operated by a radar key.
Cards and Coins
Located on the concourse
Located on concourse
Kiosk, News agent, Wide range of shops, Mini supermarket, Pharmacy, Convenience store, High street shops, Passport Photo Booth
Phone: 020 3468 4553
Passengers travelling on journeys from London Waterloo are advised to speak to our team at Station Reception which is located outside exit 3 (directly opposite platform 11), next to the taxi rank.
Staffed information points are located on the main concourse until 21:00 daily.
A map of Waterloo station is available from South West Trains Assisted Travel team (0800 52 82 100)
Staff help is available from station reception on Cab Road, station staff. Disability assistance can be arranged by contacting South West Trains on 0845 6000 0650 between 06:00 and 22:00 or by emailing email@example.com It is preferred if assistance is arranged 24 hours in advance.
Ticket machines are located at various locations on the main concourse and are accessible to wheelchair users.
Two lowered ticket office counters can be found at windows 1 & 14 in the ticket office.
There is level access from all platforms to the main concourse.
There is level access to the station via Exits 1 (Station approach), Exit 2 (via lifts to Waterloo Road and level Access to the Jubilee line), Exit 3 (for taxis and Station Reception)
Yes, there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
It is near the taxi rank on Cab Road / Station Approach . For any assistance contact reception located next to drop off point on arrival. Passengers may also book assistance in advance by contacting South West Trains Customer Services Centre on 0845 6000650. (Open 6am-10pm)
Location: Cycle storage is now located opposite the main entrance on Cab Road.
Storage Types Available: Stands
Storage Type 1: Wheel Racks
Station Approach. For parking charges see www.apcoa.co.uk/parking-in/london/london-waterloo-station.html
Phone: 0345 165 2030
Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Taxis are available from the taxi rank on Cob Road / Station Approach
Buses depart from several points around the station.
All Transport for London Buses are accessible with step free access and have a dedicated mobility space.
More information can be found here
There are Barclays hire cycles available near this station. See https://www.tfl.gov.uk/barclayscyclehire for further details.
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