West Byfleet railway station is a large station on the Waterloo - Woking Line in Surrey. It is managed by South Western Railway.
Address
West Byfleet station
Claremont Road
West Byfleet
Surrey
KT14 6DY
Outside ticket office and on Platform 3
Monday To Friday: 06:30:00.000 - 20:00:00.000 
Applicable Operators: South Western Railway
West Byfleet ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
A coffee shop on the approach to the station.
The toilets are located on Platform 1. The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Please contact our Customer Service Centre on 0345 6000 650
Website: https://www.nationalrail.co.uk/
Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Monday To Friday: 07:30:00.000 - 19:00:00.000 0800 5282100
Website: https://www.nationalrail.co.uk/
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Help points are available on all platforms
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
partialStation
Step-free category B1 station - This station has step-free access from the main entrance to Platform 1 (for trains towards London Waterloo) via a ramp at a gradient of approximately 1:12. From Platform 1 there is step-free access to Platforms 2 and 3 (for trains towards Woking) via lifts. There is a stepped entrance from the Station Approach entrance/ subway to Platforms 2 and 3, but there is an alternative step-free route via the street - approximately 140m.
Spaces: 210
Sheltered: yes
Location: Platform 1 car park, platform 3 exit
Storage Types Available: Stands
Storage Type 1: Wheel Racks
Bus Stop A, Station Approach next to Enterprise House.
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