Woking railway station is a very large regional interchange station on the Woking - Basingstoke Line in Surrey. It is managed by South Western Railway.
Address
Woking station
Station Approach
Woking
Surrey
GU22 7AE
In booking hall of both entrances
Monday To Friday: 06:00:00.000 - 22:10:00.000 
Applicable Operators: South Western Railway
Woking ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
The waiting rooms on Platforms 1 and 5 are closed until further notice.
A coffee kiosk between Platforms 2 and 3. A cafe between Platforms 2 and 3. Starbucks on Platform 4. Vending machines on all platforms.
The toilets are located on Platform 2/4 and Platform 5. The National key toilets are located on Platform 1, Platforms 2/4 and Platform 5; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
Baby changing facilities in accessible toilets.
Please contact our Customer Service Centre on 0345 6000 650
Website: https://www.nationalrail.co.uk/
Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Monday To Friday: 07:30:00.000 - 19:00:00.000 0800 5282100
Website: https://www.nationalrail.co.uk/
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Help points are available on all platforms
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Whole station
Step-free category A Station - This station has step-free access to all platforms.
Wide access gate available.
Spaces: 456
Sheltered: yes
A New Cycle Hub includes 24 hour access, full CCTV coverage and maintenance tools.
Storage Type: Compound
Yes
WOKING - HEATHROW AIRPORT "RailAir" daily, regular coach service, departs from the station forecourt. For times: www.nationalexpress.com/coaches
Station Forecourt (off Oriental Road).
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