York Railway Station

Facilities

York railway station is a very large national hub station in City of York. It is managed by Virgin Trains East Coast.

Address

York station
Station Road
York
North Yorkshire
YO24 1AB

Tickets

Ticket Office
Yes

On main concourse.

Saturday: 05:45 - 21:00
Sunday: 07:30 - 21:30
Monday To Friday: 05:30 - 21:00
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
Yes
Station Buffet
Yes
Toilets
Yes

The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
Yes

Outside the station

Tourist Information Office
No
Cash Machine
Yes

Located on concourse

Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Arrival Screens

Customer Service
Yes

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Left Luggage
Yes

Website: http://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
No
Passenger Help Points
Yes

Located at the front of the Station

Staff Assistance Available
No

Assistance meeting point is Customer Information Point in main concourse  

Induction Loop
Yes
Accessible Ticket Machines
Yes

Accessible machines are available on the main concourse inside and outside the ticket office

Accessible Ticket Counter
Yes

DDA compliant counter is available during Travel Centre opening times

Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.

Step Free Access
Yes

Whole station

Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.

Ticket Gates
No
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 626

Sheltered: yes

Location: Within station, within car park, and next to the ticket office

80 secure stands.

Storage Types Available: Compound

Storage Type 1: Stands

Storage Type 2: Wheel Racks

Car Park
Yes
Taxi Rank
Yes

York is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings:

Station Taxis 01904 623 332

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Pick Up / Drop Off at Bus Stand E outside the Royal York Hotel

Cycle Hire
Yes

Available from EuropCar office on Platform 1.

Port Link
No
Car Hire
Yes

Available from EuropCar on Platform1 or Hertz next to ladies toilets on Platform 3.

Things near York Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.