York railway station is a very large national hub station in City of York. It is managed by Virgin Trains East Coast.
On main concourse.Saturday: 05:45 - 21:00
The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff.
Outside the station
Located on concourse
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Located at the front of the Station
Assistance meeting point is Customer Information Point in main concourse
Accessible machines are available on the main concourse inside and outside the ticket office
DDA compliant counter is available during Travel Centre opening times
The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.
Location: Within station, within car park, and next to the ticket office
80 secure stands.
Storage Types Available: Compound
Storage Type 1: Stands
Storage Type 2: Wheel Racks
York is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings:
Station Taxis 01904 623 332
Pick Up / Drop Off at Bus Stand E outside the Royal York Hotel
Available from EuropCar office on Platform 1.
Available from EuropCar on Platform1 or Hertz next to ladies toilets on Platform 3.
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