Ticket Office
Monday To Friday: 06:15:00.000 - 12:40:00.000
Saturday: 09:00:00.000 - 15:25:00.000
Sunday: Closed
Saturday: 09:00:00.000 - 15:25:00.000
Sunday: Closed
Alexandra Palace railway station is a medium sized station on the Kings Cross - Peterborough Line in Haringey, London. It is managed by Great Northern.
Address
Alexandra Palace station
Station Road
Alexandra Park
Greater London
N22 7ST
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Applicable Operators: Thameslink, Great Northern
Zone 3
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.
Departure Screens
Announcements
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:Phone - 0800 058 2844 Textphone - 0800 138 1018
Website: https://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The Assistance Meeting Point is in the Ticket Hall, next to the taxi office.
Staffed from first to last train.
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
This is a Category C station: This station does not have step-free access.
The Assistance Meeting Point is in the Ticket Hall, next to the taxi office.
Spaces: 5
Location: Located inside the booking office, and opposite booking office.Cycles are left at owners risk. Abandoned cycles may be removed.
Storage Type: Stands
A taxi rank is available at the front of the station.
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Please click the link for details regarding the rail replacement bus location.
(Links open in a new window)