Alexandra Palace Railway Station

Facilities

Alexandra Palace railway station is a medium sized station on the Kings Cross - Peterborough Line in Haringey, London. It is managed by Great Northern.

Address

Alexandra Palace station
Station Road
Alexandra Park
Greater London
N22 7ST

Tickets

Ticket Office
Yes
Saturday: 08:45:00.000 - 15:45:00.000
Sunday: Closed
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Oyster Notes
Yes

Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Thameslink

Travelcard Zone
Yes

Zone 3

Smartcard Topup
No
Smartcard Notes
Yes

For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
Yes

Wifi information at this station

Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:Phone - 0800 058 2844 Textphone - 0800 138 1018

Website: https://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Great Northern.

Passenger Help Points
Yes
Staff Assistance Available
No

There is no ramp available to provide level access between train and platform at this station

Induction Loop
Yes
Accessible Ticket Machines
Yes

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Accessible Ticket Counter
Yes
Train Access Ramp
No
NKS (RADAR) Toilets
No
Step Free Access
No

This is a Category C station: This station does not have step-free access.

Assistance Meeting Point is in the Ticket Hall next to the taxi office.

Ticket Gates
Yes
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 5

Location: Inside booking office, and opposite booking office

Storage Type: Stands

Car Park
No
Taxi Rank
Yes

Yes

Bus Services
Yes

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Alexandra Palace Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.