Aberdeen Railway Station

Ticket Office

Monday To Friday: 06:15 - 21:30
Saturday: 06:15 - 19:00
Sunday: 08:45 - 21:30

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Smartcard Topup

First Class Lounge

Monday To Friday: 06:15 - 21:30
Saturday: 06:15 - 19:00
Sunday: 08:45 - 21:30

Located

Next to the booking office

Tickets accepted

Inter-Available First Class tickets valid for travel on ScotRail services that day

Facilities

Screens with updated train information, digital freeview television, papers, magazines

Refreshments

Complimentary refreshments and light snacks

Wi-Fi

Yes

Showers include an Accessible Shower

Yes

Seated Area

Waiting Room

Trolleys

Station Buffet

Cafe, WH Smith, Bar

Toilets

The toilets are located opposite the Taxi Rank and inside the First Class Lounge, available during ticket office opening hours

Baby Change Facilities

Showers Available

Public Telephones

Cards and Coins

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

WHSmith newsagent. Station has two PhotoMe photo booths.

CCTV

Customer Information Service

Departure Screens

Announcements

Arrival Screens

Customer Service

[email protected]

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

Tel: 0800 912 2901; 18001 0800 912 2901 (for hard of hearing)

Website: https://www.nationalrail.co.uk/

Passenger Help Points

Staff Assistance Available

Meeting Point: At the Automatic Ticket Gates inside the station

Monday Tuesday Wednesday Thursday Friday Saturday: 05:00 - 00:30
Sunday: 08:45 - 00:30

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic gates. Automatic Ticket Gates in operation Mon-Sat: 0600-2310; Sun: 0830-2310

Blue Badge parking bays: 12

Ticket Gates

 Ticket gates to all platforms

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 80

Sheltered: yes

Location: additional cycle parking located outside Union Square Shopping Centre

Storage Type: Stands

Car Park

Website: https://www.nationalrail.co.uk/

Name: South College Street Car Park

Operator: ScotRail

Spaces: 188

Taxi Rank

visit www.traintaxi.co.uk for details of taxis available for hire

Bus Services

for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Metro Link

Airport Link

Aberdeen Airport is located near Dyce Station, from where a connecting bus service operates. A direct bus service also operates from Aberdeen city centre. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Rail Replacement Services

Buses pick up/drop off on College Street

Cycle Hire

Port Link

Ferry service runs from Aberdeen Ferry Terminal to Kirkwall and Lerwick. For details of these, plus connecting buses to the Ferry Terminal, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Car Hire