Acocks Green Railway Station

Ticket Office

Monday Tuesday Wednesday Thursday: 07:00:00.000 - 16:00:00.000
Friday: 07:00:00.000 - 18:00:00.000
Saturday: 08:00:00.000 - 16:00:00.000
Sunday: Closed

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: West Midlands Trains

Smartcard Topup

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Acocks Green is accredited by the Secure Station Scheme**

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 024 8998 (Next Generation Text: 18001 0800 024 8998)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

On Platform and in Car Park

Staff Assistance Available

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Monday Tuesday Wednesday Thursday: 07:00:00.000 - 16:00:00.000
Friday: 07:00:00.000 - 18:00:00.000
Saturday: 08:00:00.000 - 16:00:00.000

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

None

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at  

The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.   

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 13

Sheltered: no

Location: On platform

Storage Types Available: Stands

Storage Type 1: Lockers

Car Park

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: Transport for West Midlands

Spaces: 136

Taxi Rank

Premier Radio 0121 604 4000

Bus Services

Metro Link

Airport Link

Rail Replacement Services

Rail replacement vehicles will operate from the public service bus stops outside the station entrance.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Cycle Hire

Port Link

Car Hire