Ascot (Berks) Railway Station

Facilities

Ascot (Berks) railway station is a large station in Sunninghill and Ascot, Windsor and Maidenhead. It is managed by South Western Railway.

Address

Ascot (Berkshire) station
Station Hill
Ascot
Berkshire
SL5 9EG

Tickets

Ticket Office
Yes

The ticket office is located on Platform 1.

Ticket Vending Machines are located near the station entrance and in the booking hall.

Monday To Friday: 06:00:00.000 - 19:00:00.000
Saturday: 07:00:00.000 - 19:00:00.000
Sunday: 08:10:00.000 - 17:40:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: South Western Railway

Smartcard Topup
Yes
Smartcard Notes
Yes

Ascot ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes

Heated waiting room on Platform 3.

Trolleys
No
Station Buffet
Yes
Toilets
Yes

The toilets are located in the Booking Hall on Platform 1. The National key toilets are located in the Booking Hall on Platform 1. The toilet facilities are only available during Ticket Office opening hours.

Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.southwesternrailway.com/contact-and-help/lost-property

Monday To Friday: 07:30:00.000 - 19:00:00.000
Weekend: Closed
: Closed

Accessibility

Help Line
Yes

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Passenger Help Points
Yes

Customer Help points are located on every platform

Staff Assistance Available
Yes
Monday To Friday: 05:45:00.000 - 00:00:00.000
Saturday: 05:45:00.000 - 00:00:00.000
Sunday: 08:00:00.000 - 20:00:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

Step-free category B1 Station. Level access to Platform 1. Lifts to all other platforms. Step-free access is only available from the main entrance. From the subway entrance on the south side, access to all platforms is via steps only.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 44

Sheltered: yes

Location: Platform 1 - Barrier Pass Required

Until further notice, the secure cycle compound is not in use.

Storage Type: Wheel Racks

Car Park
Yes

Name: Ascot Car Park

Spaces: 160

Taxi Rank
No
Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Station car park off Station Hill (A330)

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Ascot (Berks) Railway Station at other websites

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