Alton Railway Station

Facilities

Alton railway station is a large station in Alton, Hampshire. It is managed by South Western Railway.

Address

Alton station
Station Road
Alton
Hampshire
GU34 2PZ

Tickets

Ticket Office
Yes

The ticket office is located on Platform 1.

A Ticket Vending Machine is located by entrance to booking hall.

Monday To Friday: 06:30:00.000 - 19:00:00.000
Saturday: 07:30:00.000 - 17:30:00.000
Sunday: 08:30:00.000 - 16:00:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: South Western Railway

Smartcard Topup
Yes
Smartcard Notes
Yes

Alton ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

A Whistle Stop Agents is located on platform 1 and it sells coffee, tea, drinks, hot and cold sandwiches, etc. There is also a station café in the car park that sells hot and cold food and drinks.

Toilets
Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Service
Yes

Please contact our Customer Service Department on 0345 6000 650

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.southwesternrailway.com/contact-and-help/lost-property

Monday To Friday: 07:30:00.000 - 19:00:00.000
Weekend: Closed
: Closed

Accessibility

Help Line
Yes

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Passenger Help Points
Yes

Customer Help points are located on every platform

Staff Assistance Available
Yes
Monday To Friday: 06:00:00.000 - 13:24:00.000
Saturday: 06:00:00.000 - 13:24:00.000
Sunday: 10:00:00.000 - 18:00:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only during Ticket Office opening hours.

Step Free Access
Yes

Whole station

Step-free category A Station. Level access to Platform 1. Lifts to Platform 2.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 60

Sheltered: no

Location: Platform 1

6 cycle lockers and 54 cycle hoops.

Storage Types Available: Lockers

Storage Type 1: Wheel Racks

Car Park
Yes

Name: Alton Car Park

Spaces: 207

Taxi Rank
No
Bus Services
Yes

Information to plan your onward journey is available

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Station Forecourt, Station Road.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Alton Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.