Addlestone Railway Station

Facilities

Addlestone railway station is a small staffed station on the Outer Windsor Lines in Surrey. It is managed by South Western Railway.

Address

Addlestone station
Station Road
Addlestone
Surrey
KT15 2PB

Tickets

Ticket Office
Yes

Ticket office is located on platform 1.

A Ticket Vending Machine is located by entrance to platform 1.

Monday To Friday: 06:30:00.000 - 10:00:00.000
Saturday: 09:30:00.000 - 12:30:00.000
Sunday: Closed
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: South Western Railway

Smartcard Topup
Yes
Smartcard Notes
Yes

Addlestone ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Facilities

First Class Lounge
No
Seated Area
No
Waiting Room
Yes
Monday To Friday: 06:30:00.000 - 10:00:00.000
Saturday: 09:30:00.000 - 12:30:00.000
Sunday: Closed
: Closed

Heated area located within the Ticket Office. Seating is compliant with code of practice.

Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Service
Yes

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.southwesternrailway.com/contact-and-help/lost-property

Monday To Friday: 07:30:00.000 - 19:00:00.000
Weekend: Closed
: Closed

Accessibility

Help Line
Yes

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by station staff during the morning peak, and at all other times by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Passenger Help Points
Yes

Customer Help points are located on every platform

Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

partialStation

Step-free category B1 station - There is step free access to platform 1 (for trains to Weybridge) and platform 2 (for trains to Virginia Water and Staines).

Both platforms are accessed by shorts ramps of up to 1:8 gradient.

Interchange is via a 54 step footbridge or step-free via full-barrier level crossing at the end of the platforms (via ramps) which is approximately 65m.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 24

Sheltered: yes

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park
Yes

Name: Addlestone Car Park

Spaces: 3

Taxi Rank
No
Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

To Weybridge and Woking: Station Road (B3121) Bus Stop H by Level Crossing

To Virginia Water: Station Road (B3121) Bus Stop J

When the Level Crossing is closed, all buses will use Station Road (B3121) Bus Stop E.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Addlestone Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.