Banstead Railway Station

Facilities

Banstead railway station is a small unstaffed station on the South Central Sutton Lines in Surrey. It is managed by Southern.

Address

Banstead station
Banstead Road
Banstead
Surrey
SM7 1PZ

Tickets

Ticket Office
No
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Oyster Notes
Yes

Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Southern

Travelcard Zone
Yes

Zone 6

Smartcard Topup
No
Smartcard Notes
Yes

For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Left Luggage
No
Lost Property
Yes

If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item. As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations. ThameslinkSouth Western RailwaySoutheasternTransport for London including London OvergroundLondon North Western Railway If you have found an item of lost property, please hand it in to a member of staff.

Website: https://www.southernrailway.com/lostproperty

Accessibility

Help Line
Yes

For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016Textphone - 0800 138 1018

Phone: 0800 138 1016

Website: https://www.southernrailway.com/travel-information/travel-help/assisted-travel

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

Trains calling at this station do not have on board staff. You can arrange assistance by:

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

Passenger Help Points
Yes

Assistance Meeting Point is on the only platform at the London end.

Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
Yes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Accessible Ticket Counter
No
Train Access Ramp
No
NKS (RADAR) Toilets
No
Step Free Access
No

This is a Category C station: This station does not have step-free access.

Assistance Meeting Point is on the only platform at the London end.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 6

Sheltered: no

Location: Located on the platform.Cycles are left at owners risk. Abandoned cycles may be removed.

Storage Type: Stands

Car Park
No
Taxi Rank
No
Bus Services
Yes

Information to plan your onward journey is available in the “Onward Travel Information Map” within the map section below.

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Banstead Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.