Banstead railway station is a small unstaffed station on the South Central Sutton Lines in Surrey. It is managed by Southern.
Address
Banstead station
Banstead Road
Banstead
Surrey
SM7 1PZ
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Applicable Operators: Southern
Zone 6
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
Departure Screens
Announcements
Assistance can be provided via the help points, located on the platforms, at all times of the day.
If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item. As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations. ThameslinkSouth Western RailwaySoutheasternTransport for London including London OvergroundLondon North Western Railway If you have found an item of lost property, please hand it in to a member of staff.
Website: https://www.southernrailway.com/lostproperty
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016Textphone - 0800 138 1018
Phone: 0800 138 1016
Website: https://www.southernrailway.com/travel-information/travel-help/assisted-travel
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
Trains calling at this station do not have on board staff. You can arrange assistance by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Assistance Meeting Point is on the only platform at the London end.
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
This is a Category C station: This station does not have step-free access.
Assistance Meeting Point is on the only platform at the London end.
Spaces: 6
Sheltered: no
Location: Located on the platform.Cycles are left at owners risk. Abandoned cycles may be removed.
Storage Type: Stands
Information to plan your onward journey is available in the “Onward Travel Information Map” within the map section below.
The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.
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