Birmingham Moor Street Railway Station

Facilities

Birmingham Moor Street railway station is a very large regional interchange station on the Leamington Spa - Birmingham Snow Hill Line in Nechells, Birmingham. It is managed by Chiltern Railways.

Address

Birmingham Moor Street station
Queensway
Birmingham
West Midlands
B4 7UL

Tickets

Ticket Office
Yes

Next to main ticket office.

Monday To Friday: 05:40:00.000 - 00:10:00.000
Saturday: 05:55:00.000 - 23:55:00.000
Sunday: 08:40:00.000 - 00:10:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Chiltern Railways

Smartcard Topup
Yes
Smartcard Notes
Yes

Chiltern Smartcards can be obtained from www.chilternrailways.co.uk

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Café, Buffet, Coffee kiosk

Toilets
Yes

Between Platforms 2 and 3

The toilets are open during the hours that trains are running.

Baby Change Facilities
Yes

Female toilets

Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
Yes

Located within a retail outlet on the station

Bureau De Change
No
Retail Outlets
Yes

Newsagent, Flower stall

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

03456 005 165

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
Yes

Passenger Assistance meeting points:

For platforms 2-4: in front of the booking office on the main concourse.

For Platform 1: as above or at the gateline if you are using the station side entrance from the road to the platform.

Staff are available at this station during train running hours 

Turn up and go assistance is available from this station

Please note: Our staff will assist you to exit the station for your onward journey but unfortunately, we are unable to assist you to between Birmingham Moor Street and Birmingham New Street.

Monday To Friday: 04:55:00.000 - 01:00:00.000
Saturday: 05:45:00.000 - 01:00:00.000
Sunday: 07:45:00.000 - 00:10:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

partialStation

Step Free Access Category B1. B1 = Step free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Ticket Gates
Yes
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 28

Sheltered: yes

Location: Between Platforms 2 and 3 at the south end of the station.

Storage Type: Wheel Racks

Car Park
No
Taxi Rank
No
Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

This station is not usually served by rail replacement buses, due to difficult road access.Replacement buses stop at Birmingham Snow Hill station.

Cycle Hire
No
Port Link
No
Car Hire
No

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